# Vanta: Jira Integration Unlinking

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-02 14:39 UTC · Resolved: 2025-10-07 13:52 UTC · Duration: 5 d
- Updates: 3 · Affected components: 3rd Party Integrations, Third-Party Integrations
- [Vendor status page: https://stspg.io/9ygjtb4hb9fj](https://stspg.io/9ygjtb4hb9fj)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Summary

Vanta reported a major incident causing customers’ Jira integrations to unlink, starting 2025-10-02 14:39 UTC and resolved 2025-10-07 13:52 UTC, lasting 4 days 23 h. Vanta identified the issue and confirmed resolution but did not disclose a cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-02 14:39 UTC: Customers are experiencing issues with their Jira integration health causing it to unlink. We are investigating the root cause.
- **identified** 2025-10-03 19:06 UTC: We've identified the issue and our Engineering team is working to resolve
- **resolved** 2025-10-07 13:52 UTC: This incident has been resolved

## Rewindex changes for this incident

- 2025-10-02 14:39 UTC: [Major incident: Jira Integration Unlinking](https://rewindex.com/change/i51445c8f92248b.md)


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Canonical: https://rewindex.com/company/vanta/incidents/lnw3vlv7y5zq · Markdown: https://rewindex.com/company/vanta/incidents/lnw3vlv7y5zq.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/lnw3vlv7y5zq · Generated 2026-10-18T11:40:43.702Z