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ChangesMailjetLag on Event API

Mailjet: Major incident: Lag on Event API

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mailjet removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Lag on Event API
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-14 13:30 UTC
AddedResolved time#5
Before: not present
After: 2025-10-15 03:42 UTC
AddedAffected components#6
Before: not present
After: Event API
AddedUpdateinvestigating#7
Before: not present
After: Lag are identified we are investigating the issue
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and our team is working on a fix.
AddedUpdateidentified#9
Before: not present
After: The fix is under review.
AddedUpdateidentified#10
Before: not present
After: The fix is now under testing.
AddedUpdatemonitoring#11
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#12
Before: not present
After: We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.
AddedUpdatemonitoring#13
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#14
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, October 14, 2025

1 incident change

All Mailjet changesMailjet profileMarkdownJSON