Rewindex

CompaniesMailjetIncidents

Mailjet: Lag on Event API

MajorStatus: resolvedStarted Resolved (14 h)8 updatesstspg.io (opens in new tab)

Affected components: Event API

Timeline of updates

  1. investigating

    Lag are identified we are investigating the issue

  2. identified

    The issue has been identified and our team is working on a fix.

  3. identified

    The fix is under review.

  4. identified

    The fix is now under testing.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. monitoring

    We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

  7. monitoring

    We are continuing to monitor for any further issues.

  8. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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