# Mailjet: Lag on Event API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-14 13:30 UTC · Resolved: 2025-10-15 03:42 UTC · Duration: 14 h
- Updates: 8 · Affected components: Event API
- [Vendor status page: https://stspg.io/xz0mkw84kdqn](https://stspg.io/xz0mkw84kdqn)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2025-10-14 13:30 UTC: Lag are identified we are investigating the issue
- **identified** 2025-10-14 14:01 UTC: The issue has been identified and our team is working on a fix.
- **identified** 2025-10-14 15:52 UTC: The fix is under review.
- **identified** 2025-10-14 16:33 UTC: The fix is now under testing.
- **monitoring** 2025-10-14 18:57 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-10-14 20:13 UTC: We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.
- **monitoring** 2025-10-15 03:42 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-10-15 03:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-14 13:30 UTC: [Major incident: Lag on Event API](https://rewindex.com/change/ia8234e54396d44.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/xx8vw8hrm8rb · Markdown: https://rewindex.com/company/mailjet/incidents/xx8vw8hrm8rb.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/xx8vw8hrm8rb · Generated 2026-10-20T01:32:08.816Z