Changes / Brex / Column wire settlement delays

Brex: Critical incident: Column wire settlement delays

Summary

Brex reported a critical incident affecting Bill Pay, with delays in treasury and wire transfers starting 2025-10-03 14:52 UTC. The issue was mitigated at 2025-10-03 16:58 UTC and fully resolved at 2025-10-03 20:38 UTC, lasting 5 h 46 min.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Column wire settlement delays
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-03 14:52 UTC
AddedResolved time#5
Before: not present
After: 2025-10-03 20:38 UTC
AddedAffected components#6
Before: not present
After: Bill Pay
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue causing delays in treasury and wire transfers.
AddedUpdateinvestigating#8
Before: not present
After: We are currently investigating an issue causing delays in treasury and wire transfers.
AddedUpdatemonitoring#9
Before: not present
After: We’ve mitigated the issue causing delays in treasury and wire transfers and will continue monitoring
AddedUpdateresolved#10
Before: not present
After: This issue is now fully resolved

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History of this incident

When (UTC)ChangeKind
Critical incident: Column wire settlement delays (this change)
Brex reported a critical incident affecting Bill Pay, with delays in treasury and wire transfers starting 2025-10-03 14:52 UTC. The issue was mitigated at 2025-10-03 16:58 UTC and fully resolved at 2025-10-03 20:38 UTC, lasting 5 h 46 min.
Major incident

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