# Brex: Critical incident: Column wire settlement delays

**Summary:** Brex reported a critical incident affecting Bill Pay, with delays in treasury and wire transfers starting 2025-10-03 14:52 UTC. The issue was mitigated at 2025-10-03 16:58 UTC and fully resolved at 2025-10-03 20:38 UTC, lasting 5 h 46 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-10-03 14:52 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/3x3h9cyg3ymm](https://stspg.io/3x3h9cyg3ymm)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/wtblghb8wxd1@514115da9955
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Column wire settlement delays
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-03 14:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-03 20:38 UTC
```

**6. Added: Affected components**

```diff
+ Bill Pay
```

**7. Added: Update** (investigating) · 2025-10-03 14:52 UTC

```diff
+ We are currently investigating an issue causing delays in treasury and wire transfers.
```

**8. Added: Update** (investigating) · 2025-10-03 15:05 UTC

```diff
+ We are currently investigating an issue causing delays in treasury and wire transfers.
```

**9. Added: Update** (monitoring) · 2025-10-03 16:58 UTC

```diff
+ We’ve mitigated the issue causing delays in treasury and wire transfers and will continue monitoring
```

**10. Added: Update** (resolved) · 2025-10-03 20:38 UTC

```diff
+ This issue is now fully resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-03 14:52 UTC | Critical incident: Column wire settlement delays (this change) | degradation |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3bc5d74e07451c · Markdown: https://rewindex.com/change/i3bc5d74e07451c.md · JSON: https://rewindex.com/api/v1/changes/i3bc5d74e07451c · Generated 2026-10-18T01:52:37.200Z