Changes / Canva / Some users might not be able to access Canva
Canva: Critical incident: Some users might not be able to access Canva
Summary
Some users might not have been able to access Canva during a critical-impact outage starting 2025-10-14 14:43 UTC and lasting 46 min. Canva implemented a fix by 2025-10-14 15:21 UTC and marked the incident resolved at 2025-10-14 15:30 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users might not be able to access Canva
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-10-14 14:43 UTC
Before: not present
After: 2025-10-14 15:30 UTC
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Some users might not be able to access Canva (this change) Some users might not have been able to access Canva during a critical-impact outage starting 2025-10-14 14:43 UTC and lasting 46 min. Canva implemented a fix by 2025-10-14 15:21 UTC and marked the incident resolved at 2025-10-14 15:30 UTC; no cause was stated. | Major incident |