Changes / Neon / Degradation of database operations for projects in AWS us-east-1
Neon: Major incident: Degradation of database operations for projects in AWS us-east-1
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Degradation of database operations for projects in AWS us-east-1
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-14 16:16 UTC
Before: not present
After: 2025-10-14 18:01 UTC
Before: not present
After: Database Connectivity, Project/Branch Operations
Before: not present
After: Investigating: (16:16) We are aware of an issue affecting projects in AWS us-east-1 and our team is investigating. Investigating: (16:27) We are still investigating the issue, we will provide another update by 5pm UTC. Investigating: (17:02) We have seen improvements in the number of affected projects, however, we're still working on the identifying the cause of the issue. We will update again by 6pm UTC or earlier if the situation warrants it. Identified: (17:46) We have identified the cause of this incident and are working on addressing it. Monitoring: (17:51) The issue is mitigated and we are continuing to monitor the situation.
Before: not present
After: The issue has been fully resolved. All affected components are operating normally again.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degradation of database operations for projects in AWS us-east-1 (this change) | Major incident |