Changes / Neon / We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2
Neon: Major incident: We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-03 15:29 UTC
Before: not present
After: 2025-10-03 16:57 UTC
Before: not present
After: Database Connectivity, Project/Branch Operations
Before: not present
After: Investigating: (15:29) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Monitoring: (17:13) The issue is mitigated and we are continuing to monitor the situation.
Before: not present
After: We started this investigation after several customers reported connection issues in that region, suspecting a region-wide problem. So far, we found no evidence of broader impact and are working with those customers to debug observed issues.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2 (this change) | Major incident |