RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are UTC.
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Wednesday, July 15
2 incident changes
- OutageCritical incident
RenderRender Dashboard Unavailable
Render Dashboard was unavailable in a critical-impact incident starting 2026-07-15 00:22 UTC, resolved at 2026-07-15 00:54 UTC after 31 min. Render reported identifying the root cause and making a change that restored the dashboard, but did not specify the cause or fix.
- OutageMajor incident
Elastic CloudCloud Console Deployment Errors
Elastic Cloud reported a major Cloud Console incident affecting access to create, update, delete and view Elastic Cloud Hosted deployments. It started at 2026-07-15 00:15 UTC; management access was restored at 00:31 UTC, and the incident was resolved at 2026-07-15 01:12 UTC, with a reported duration of 56 min.
Tuesday, July 14
9 incident changes
- OutageMajor incident
GitLabElevated Errors Affecting AI Gateway Health Checks
GitLab reported a major incident affecting GitLab Duo, with elevated errors in AI Gateway health checks from 2026-07-14 22:47 UTC to 2026-07-15 00:47 UTC, lasting 2 h 0 min. GitLab identified a problematic change and reverted it in production; error rates returned to normal and the incident was resolved.
- MajorMajor incident
- OutageMajor incident
SurveyMonkeyCustomers are unable to contact support through our Help Center chatbot
SurveyMonkey reported a major Help Center chatbot outage preventing customers from reaching a live agent or submitting an email support case. It started at 2026-07-14 19:07 UTC and was resolved at 2026-07-14 20:06 UTC, lasting 58 min. A fix was implemented at 07-14 20:00 UTC; no cause was stated.
- OutageMajor incident
Mux reported a major incident affecting Mux Video - Live and Mux Video - VOD, with playback errors or timeouts for some customers. It started at 2026-07-14 17:09 UTC and lasted 2 h 52 min, resolving at 2026-07-14 20:01 UTC; a fix was implemented at 2026-07-14 18:03 UTC.
- OutageMajor incident
BitriseORD data center network outage
Bitrise reported a major ORD data center outage affecting Builds (CI), with possible failures or delays, starting 2026-07-14 16:40 UTC and resolved after 25 h 33 min. Dropped packets between nodes caused failed health checks and cluster-wide disruption; mitigation restored job scheduling, and network configuration changes were applied across all data centers.
- OutageCritical incident
LeverOffer Letter Generation Failures
Lever reported a critical outage affecting offer-letter generation and delivery in Global Data Center - LeverTRM - Hire, Hire +, starting 2026-07-14 14:47 UTC and resolved 2026-07-14 23:50 UTC (9 h 2 min). The postmortem reported intermittent document/resume preview failures caused by a failed conversion step; no data loss occurred.
- DegradationCritical incident
SentryError ingestion degraded in DE region
Sentry reported critical error-ingestion degradation in the DE region starting 2026-07-14 14:44 UTC and resolved at 2026-07-14 19:32 UTC, lasting 4 h 47 min. Error processing returned to real time and backlogs cleared; a fix was deployed to unblock feedback ingestion, which also returned to real time with its backlog processed.
- OutageMajor incident
Help Scout reported a major incident affecting Docs Sites and Web App: Docs sites failed to load, with intermittent loading issues continuing after an initial recovery. The incident started at 2026-07-14 12:17 UTC and was resolved at 2026-07-14 19:00 UTC, lasting 6 h 43 min; Help Scout confirmed Docs was fully operational.
- DegradationMajor incident
CloudsmithIntermittent failures when syncing Docker images.
Cloudsmith reported a major incident causing intermittent Docker image sync failures from 2026-07-14 08:23 UTC to 2026-07-14 16:07 UTC, lasting 7 h 43 min. Security scan results were delayed, and some customers experienced SBOM generation failures during mitigation. Services were fully restored and the impacted SBOM backfill completed.
Monday, July 13
12 incident changes
- OutageMajor incident
CanvaSome users may have issues using Canva
Canva reported a major Billing and subscriptions incident in which users were shown the wrong subscription status. It started at 2026-07-13 22:57 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 19 min.
- OutageCritical incident
AmplitudeAmplitude UI and MCP is down
Amplitude reported a critical outage affecting its UI, MCP and REST APIs, starting 2026-07-13 21:31 UTC and resolved at 2026-07-13 23:07 UTC (1 h 36 min). A fix was implemented; Amplitude expected no data loss, said the EU data center should be unaffected, and required no customer action.
- DegradationMajor incident
Amplitude reported a major degradation affecting Agents and Chat: some users could not load or use AI-powered features. The incident started at 2026-07-13 18:51 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 4 h 25 min; no cause or fix was stated.
- OutageCritical incident
MailgunUS Email Validation 500's and Mailgun Control Panel Unavailable
Mailgun reported a critical incident involving US Email Validation 500 errors and an unavailable Control Panel, starting 2026-07-13 18:23 UTC and resolved at 2026-07-13 19:56 UTC (1 h 32 min). A fix was implemented and monitored; no cause was stated.
- MajorMajor incident
- DegradationMajor incident
Monday.comIssues with platform latency
Monday.com reported major platform latency and loading failures affecting Boards, Dashboards, Docs, Automations, AI features and other services, with Platform and Dashboards components listed across AUS, EU and US. The incident started at 2026-07-13 14:37 UTC and lasted 2 h 57 min, resolving at 2026-07-13 17:34 UTC; a fix was implemented at 17:04 UTC.
- OutageMajor incident
AmplitudeCustom Metrics – Metric Details Page Unavailable
Amplitude reported a major outage affecting the Custom Metrics metric details page, which could fail to load or display an error. The incident started at 2026-07-13 11:41 UTC and was resolved at 2026-07-13 14:59 UTC, lasting 3 h 17 min. A deployed fix restored normal loading; no data was lost.
- DegradationMajor incident
BufferIssue with Threads comments
Buffer reported a major delay in new Threads comments caused by a Meta API issue, from 2026-07-13 08:48 UTC to 2026-07-19 10:20 UTC, lasting 6 days 1 h. Normal delivery was restored, and a backup mechanism recovered recent delayed comments; manual sync was also available through the Threads channel page in Community or Sync now.
- DegradationMajor incident
AmplitudeSlow Loading for Web App Features in the EU Region
Amplitude reported major elevated latency in the EU affecting Analytics - Web Application, Audiences - Web Application, Experiment - Web Application, Guides & Surveys, Session Replay and Web Application. The incident ran from 2026-07-13 06:15 UTC to 2026-07-13 08:39 UTC (2 h 23 min); a rollback restored performance.
- DegradationCritical incident
SentryIngestion delayed for spans, logs, crons in US region
Sentry reported critical ingestion delays for spans, logs and crons in the US region, affecting monitoring and alerting. The incident ran from 2026-07-13 00:58 UTC to 2026-07-13 02:56 UTC (1 h 58 min); Sentry implemented a fix and confirmed ingestion had caught up and alerts were restored.
- MajorMajor incident
- OutageMajor incident
BasetenPartial Outage on Model APIs
Baseten reported a major partial outage of Model APIs affecting Kimi-K2.6 and GLM-5.2, starting 2026-07-13 00:04 UTC and lasting 2 h 6 min until resolution at 2026-07-13 02:10 UTC. Baseten identified an infiniband outage at one provider; GLM-5.2 recovered first, followed by Kimi-K2.6.
Sunday, July 12
7 incident changes
- OutageMajor incident
CockroachDBCluster Creation Failure
CockroachDB reported a major cluster creation failure affecting CockroachDB Basic/Standard starting at 2026-07-12 20:08 UTC. Cluster creation was restored at 2026-07-12 21:24 UTC, resolving the incident after 1 h 16 min.
- DegradationMajor incident
HeapDashboard and Chart loading issues
Heap dashboards and charts experienced loading delays or failures in the App, with impact rated major. The incident started at 2026-07-12 13:54 UTC and was resolved at 2026-07-13 12:49 UTC, lasting 22 h 55 min; no cause or specific fix was stated.
- OutageCritical incident
SentinelOne[EU1, NA1] - Multiple Consoles Inaccessible
SentinelOne reported a critical outage affecting console access in Germany (EU1) and USA (NA1), starting 2026-07-12 11:36 UTC and resolved at 2026-07-12 16:58 UTC, lasting 5 h 21 min. The vendor identified the underlying issue without disclosing its cause and confirmed all services were fully restored.
- OutageCritical incident
JFrogPotential JFrog Xray Service Disruption Across All Regions
JFrog reported a critical potential Xray disruption across all regions, with a subset of customers potentially experiencing authentication errors or failures accessing Xray and performing related operations. It started at 2026-07-12 10:45 UTC and was resolved at 2026-07-12 12:45 UTC, lasting 1 h 59 min; no cause or specific fix was stated.
- OutageMajor incident
CloudinaryElevated Error Rates for Requests Using g_auto
A major Cloudinary incident caused elevated errors for g_auto requests on AP Datacenter - Media Transformation API - AP and Media Transformation API - AP. Errors began approximately 09:00 UTC on July 12; the incident record started 2026-07-12 10:20 UTC and lasted 2 h 24 min. At 2026-07-12 12:44 UTC, services and affected URLs were reported functioning normally.
- OutageMajor incident
CanvaSome users may have issues downloading video designs
Some Canva users experienced issues downloading video designs in a major-impact incident affecting Designs - Downloading designs and Downloading designs. It started at 2026-07-12 08:38 UTC and was resolved at 2026-07-12 17:29 UTC, lasting 8 h 51 min; no cause or specific fix was stated.
- MaintenanceMajor incident
BrexMaintenance is complete, Dashboard and External APIs are available.
Brex’s Dashboard and External APIs were down for temporary maintenance starting 2026-07-12 07:08 UTC. The vendor marked the impact as major; maintenance ended and availability was restored at 2026-07-12 07:17 UTC, after 9 min.
Saturday, July 11
3 incident changes
- MajorMajor incident
- MajorMajor incident
- OutageMajor incident
CloudsmithPartial outage impacting normal operations globally
Cloudsmith reported a major partial outage with elevated error rates across all regions, starting at 2026-07-11 00:59 UTC and resolved at 2026-07-11 01:26 UTC; the computed duration was 26 min. Engineers reported resolving the issue at 01:07 UTC, but no cause was stated.
Friday, July 10
12 incident changes
- DegradationCritical incident
SentryError ingestion degraded in US region
Sentry reported critical degradation of US Error Ingestion and US Errors Alerting, delaying ingested errors from 2026-07-10 22:43 UTC to 2026-07-11 03:34 UTC (4 h 51 min). Sentry confirmed the backlog was processed at resolution; no specific cause was stated.
- OutageMajor incident
BigCommerceAvailability Issues
BigCommerce reported a major Storefront availability incident affecting a subset of stores, starting at 2026-07-10 21:11 UTC and resolved at 2026-07-11 00:04 UTC, lasting 2 h 52 min. Engineers investigated, but no cause or specific fix was stated.
- OutageMajor incident
MailgunMailgun Control Panel Unavailable For Some Users
Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions.
- OutageMajor incident
BitriseElevated error rates for the Bitrise Workflow Editor
Bitrise’s Workflow Editor experienced elevated HTTP errors, page-load failures and timeouts affecting all users in a major (SEV-1) incident from 2026-07-10 17:49 UTC to 2026-07-10 19:50 UTC, lasting 2 h 1 min. Bitrise attributed it to an ongoing LaunchDarkly incident affecting flag delivery evaluations; a workaround restored normal loading before resolution.
- OutageCritical incident
LaunchDarklyWeb application unavailable and flag delivery evaluations have elevated failure rate
LaunchDarkly reported a critical incident from 2026-07-10 17:40 UTC to 2026-07-10 18:19 UTC, when it was resolved: app.launchdarkly.com was unavailable and flag-value retrieval had elevated failure rates. Customers using client-side or server-side SDKs should have continued seeing last known flag values where a local cache existed.
- OutageCritical incident
SecureframeElevated errors with third party vendor
Secureframe reported a critical incident affecting API, Trust, and Web Application: elevated API errors with a third-party vendor caused app-wide issues. It started at 2026-07-10 17:25 UTC and was resolved at 2026-07-10 18:57 UTC, lasting 1 h 32 min; the third-party service recovered and all affected services were fully operational.
- MajorMajor incident
- OutageMajor incident
DiscordIssues with billing operations
Discord reported a major incident affecting billing operations across API and Payments, starting 2026-07-10 16:49 UTC and resolved at 2026-07-10 19:33 UTC, lasting 2 h 43 min. A fix was implemented by 17:11 UTC and monitored before resolution; no cause was stated.
- OutageCritical incident
RunwayWe've identified a problem and are working on a fix
Runway reported a critical outage affecting App, Backend, and Public API starting 2026-07-10 16:42 UTC, lasting 1 h 0 min and resolved at 2026-07-10 17:42 UTC. A fix was released at 07-10 16:48 UTC with improvements observed; no specific cause or user-facing failure was stated.
- OutageMajor incident
Snowflake reported a major PrivateLink connectivity outage in Azure - East US 2 (Virginia), potentially causing connection errors or timeouts. It started at 2026-07-10 14:30 UTC and resolved at 2026-07-10 16:28 UTC (1 h 57 min). Telemetry indicated connectivity had recovered around 14:33 UTC, mitigating impact for most customers.
- DegradationMajor incident
DatadogDelayed data streams data
Datadog reported a major Data Streams Monitoring degradation in US1 from 2026-07-10 14:09 UTC to 2026-07-10 15:59 UTC, lasting 1 h 50 min. Latency metrics were delayed or not updating for some users, potentially preventing monitor alerts. A fix was implemented; a small percentage of data was still being backfilled before resolution.
- OutageCritical incident
ActiveCampaignCustomer accounts hosted in APAC region are unavailable.
ActiveCampaign reported a critical outage making customer accounts hosted in the APAC region unavailable from 2026-07-10 00:49 UTC to 2026-07-10 02:01 UTC, lasting 1 h 12 min. A fix was implemented by 07-10 01:45 UTC, and the incident was subsequently resolved.
Thursday, July 9
5 incident changes
- MajorMajor incident
- OutageMajor incident
SalesforceCc Carts Unavailable: Omnichannel Inventory
Salesforce reported a major Omnichannel Inventory outage affecting 1 instance, preventing customers from placing orders due to checkout errors. It started at 2026-07-09 20:20 UTC and was resolved at 2026-07-10 00:03 UTC, lasting 3 h 43 min. Salesforce identified a recent release as the primary cause and restored service by rolling it back across affected environments.
- OutageMajor incident
RenderSome services and datastores in Singapore experiencing brief disruptions
Render reported a major incident causing brief disruptions to some Singapore services and datastores, including Background Workers, Cron Jobs, PostgreSQL, Redis, Web Services, and Web Services - Free Tier. It started at 2026-07-09 18:18 UTC and was resolved at 2026-07-09 18:44 UTC, lasting 26 min; Render reported implementing a fix and monitoring results.
- OutageCritical incident
MatillionSnowflake Runner Key-pair/Secret Retrieval Failures
Matillion reported a critical incident involving Snowflake Runner key-pair/secret retrieval failures affecting Agents in AU, EU and US regions. It started at 2026-07-09 12:23 UTC and was resolved at 2026-07-09 14:44 UTC, lasting 2 h 20 min; Matillion said the issue was identified and a fix was being implemented, but provided no cause or fix details.
- OutageMajor incident
Pinecone[Serverless][Azure][eastus2] 5xx errors on some requests for some indexes
Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results.