Changes / JFrog / Potential JFrog Xray Service Disruption Across All Regions

JFrog: Critical incident: Potential JFrog Xray Service Disruption Across All Regions

Summary

JFrog reported a critical potential Xray disruption across all regions, with a subset of customers potentially experiencing authentication errors or failures accessing Xray and performing related operations. It started at 2026-07-12 10:45 UTC and was resolved at 2026-07-12 12:45 UTC, lasting 1 h 59 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Potential JFrog Xray Service Disruption Across All Regions
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-12 10:45 UTC
AddedResolved time#5
Before: not present
After: 2026-07-12 12:45 UTC
AddedAffected components#6
Before: not present
After: APAC - South1 (Mumbai) - AWS - Security - Xray, APAC - South1 (Mumbai) - GCP - Security - Xray, APAC - SouthEast2 (Sydney) - AWS - Security - Xray, Europe - West1 (Ireland) - AWS - Security - Xray, Security - Xray, South America - Brazil (São Paulo) - AWS - Security - Xray, South America - Brazil South (São Paulo) - Azure - Security - Xray, US - East1 (N. Virginia) - AWS - Security - Xray, US - East1 (S. Carolina) - GCP - Security - Xray, US - West1 (Oregon) - GCP - Security - Xray, US - West2 (Oregon) - AWS - Security - Xray
AddedUpdateinvestigating#7
Before: not present
After: We are investigating a potential service disruption affecting JFrog Xray across all regions. A subset of customers may experience authentication errors or failures when accessing Xray and performing Xray-related operations. Our engineering teams are actively working to restore normal service. We will provide another update within the next hour.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Potential JFrog Xray Service Disruption Across All Regions (this change)
JFrog reported a critical potential Xray disruption across all regions, with a subset of customers potentially experiencing authentication errors or failures accessing Xray and performing related operations. It started at 2026-07-12 10:45 UTC and was resolved at 2026-07-12 12:45 UTC, lasting 1 h 59 min; no cause or specific fix was stated.
Major incident

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