Changes / Bitrise / Elevated error rates for the Bitrise Workflow Editor

Bitrise: Major incident: Elevated error rates for the Bitrise Workflow Editor

Summary

Bitrise’s Workflow Editor experienced elevated HTTP errors, page-load failures and timeouts affecting all users in a major (SEV-1) incident from 2026-07-10 17:49 UTC to 2026-07-10 19:50 UTC, lasting 2 h 1 min. Bitrise attributed it to an ongoing LaunchDarkly incident affecting flag delivery evaluations; a workaround restored normal loading before resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated error rates for the Bitrise Workflow Editor
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-10 17:49 UTC
AddedResolved time#5
Before: not present
After: 2026-07-10 19:50 UTC
AddedAffected components#6
Before: not present
After: ⚙️ Builds (CI)
AddedUpdateinvestigating#7
Before: not present
After: <b>We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site.</b> <b>Services impacted:</b> The Workflow Editor may return errors or fail to load. <b>Scope:</b> [All users] <b>Severity:</b> [SEV-1] <b>What we’re doing?</b> Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. <b>When will the next update be available?<b> You can expect a status update approximately <b>1 hour</b> from now.
AddedUpdatemonitoring#8
Before: not present
After: The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated error rates for the Bitrise Workflow Editor (this change)
Bitrise’s Workflow Editor experienced elevated HTTP errors, page-load failures and timeouts affecting all users in a major (SEV-1) incident from 2026-07-10 17:49 UTC to 2026-07-10 19:50 UTC, lasting 2 h 1 min. Bitrise attributed it to an ongoing LaunchDarkly incident affecting flag delivery evaluations; a workaround restored normal loading before resolution.
Major incident

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