# Bitrise: Major incident: Elevated error rates for the Bitrise Workflow Editor

**Summary:** Bitrise’s Workflow Editor experienced elevated HTTP errors, page-load failures and timeouts affecting all users in a major (SEV-1) incident from 2026-07-10 17:49 UTC to 2026-07-10 19:50 UTC, lasting 2 h 1 min. Bitrise attributed it to an ongoing LaunchDarkly incident affecting flag delivery evaluations; a workaround restored normal loading before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-10 17:49 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/yt676lk6xwk0](https://stspg.io/yt676lk6xwk0)
- [Company: Bitrise](https://rewindex.com/company/bitrise.md)
- Versions: before (none: first archived) → after incident\_version:177/1ry8rfrfyvxn@d5d7da8961ed
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates for the Bitrise Workflow Editor
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-10 17:49 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-10 19:50 UTC
```

**6. Added: Affected components**

```diff
+ ⚙️ Builds (CI)
```

**7. Added: Update** (investigating) · 2026-07-10 17:49 UTC

```diff
+ <b>We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site.</b> <b>Services impacted:</b> The Workflow Editor may return errors or fail to load. <b>Scope:</b> [All users] <b>Severity:</b> [SEV-1] <b>What we’re doing?</b> Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. <b>When will the next update be available?<b> You can expect a status update approximately <b>1 hour</b> from now.
```

**8. Added: Update** (monitoring) · 2026-07-10 18:37 UTC

```diff
+ The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.
```

**9. Added: Update** (resolved) · 2026-07-10 19:50 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-10 17:49 UTC | Major incident: Elevated error rates for the Bitrise Workflow Editor (this change) | outage |

All Bitrise changes: [timeline](https://rewindex.com/company/bitrise/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icf82acc8376887 · Markdown: https://rewindex.com/change/icf82acc8376887.md · JSON: https://rewindex.com/api/v1/changes/icf82acc8376887 · Generated 2026-10-18T02:31:26.682Z