Changes / Matillion / Snowflake Runner Key-pair/Secret Retrieval Failures
Matillion: Critical incident: Snowflake Runner Key-pair/Secret Retrieval Failures
Summary
Matillion reported a critical incident involving Snowflake Runner key-pair/secret retrieval failures affecting Agents in AU, EU and US regions. It started at 2026-07-09 12:23 UTC and was resolved at 2026-07-09 14:44 UTC, lasting 2 h 20 min; Matillion said the issue was identified and a fix was being implemented, but provided no cause or fix details.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Snowflake Runner Key-pair/Secret Retrieval Failures
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After: critical
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After: resolved
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After: 2026-07-09 12:23 UTC
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After: 2026-07-09 14:44 UTC
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After: Agents, AU Region - Agents, EU Region - Agents, US Region - Agents
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After: The issue has been identified and a fix is being implemented
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After: This incident has been resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Snowflake Runner Key-pair/Secret Retrieval Failures (this change) Matillion reported a critical incident involving Snowflake Runner key-pair/secret retrieval failures affecting Agents in AU, EU and US regions. It started at 2026-07-09 12:23 UTC and was resolved at 2026-07-09 14:44 UTC, lasting 2 h 20 min; Matillion said the issue was identified and a fix was being implemented, but provided no cause or fix details. | Major incident |
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