Changes / Sentry / Error ingestion degraded in DE region
Sentry: Critical incident: Error ingestion degraded in DE region
Summary
Sentry reported critical error-ingestion degradation in the DE region starting 2026-07-14 14:44 UTC and resolved at 2026-07-14 19:32 UTC, lasting 4 h 47 min. Error processing returned to real time and backlogs cleared; a fix was deployed to unblock feedback ingestion, which also returned to real time with its backlog processed.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 77%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Error ingestion degraded in DE region
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-07-14 14:44 UTC
Before: not present
After: 2026-07-14 19:32 UTC
Before: not present
After: EU Ingestion - EU Error Ingestion, US Ingestion - US Error Ingestion
Before: not present
After: We are currently investigating the issue.
Before: not present
After: We continue to investigate the issue.
Before: not present
After: We have identified the problem and are working on recovery.
Before: not present
After: We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
Before: not present
After: We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
We are working to start allowing user feedback in DE.
Before: not present
After: We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.
Before: not present
After: We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.
Before: not present
After: Feedback ingestion is back to realtime and the backlog has been processed.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Error ingestion degraded in DE region (this change) Sentry reported critical error-ingestion degradation in the DE region starting 2026-07-14 14:44 UTC and resolved at 2026-07-14 19:32 UTC, lasting 4 h 47 min. Error processing returned to real time and backlogs cleared; a fix was deployed to unblock feedback ingestion, which also returned to real time with its backlog processed. | Major incident |