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Sentry: Error ingestion degraded in DE region

Impact: criticalStatus: resolvedStarted Resolved (4.8 h)8 updatesSource: stspg.io (opens in new tab)
Summary

Sentry reported critical error-ingestion degradation in the DE region starting 2026-07-14 14:44 UTC and resolved at 2026-07-14 19:32 UTC, lasting 4 h 47 min. Error processing returned to real time and backlogs cleared; a fix was deployed to unblock feedback ingestion, which also returned to real time with its backlog processed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EU Ingestion - EU Error IngestionUS Ingestion - US Error Ingestion

Timeline of updates

  1. investigating

    We are currently investigating the issue.

  2. investigating

    We continue to investigate the issue.

  3. identified

    We have identified the problem and are working on recovery.

  4. identified

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  5. identified

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.

  6. monitoring

    We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.

  7. monitoring

    We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.

  8. resolved

    Feedback ingestion is back to realtime and the backlog has been processed.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON