What vendors changed

SingleStoreDatabases not reachable from SQL editor

TypeformTypeform OAuth Service degraded - Login with Microsoft Social login

Typeform reported a major OAuth/Login degradation affecting Microsoft Social Login from 2025-04-21 10:30 UTC to 2025-04-21 10:59 UTC, lasting 28 min. Email/password, SSO and Google Social Login were unaffected. Typeform implemented a fix and resolved the incident; no cause was stated.

SSambaNovaAccess to Deepseek, Llama 405B, QwQ,Mistral, and Whisper interrupted

UUnbounceAdding or Editing New Page Level Scripts and Style Sheets Not Working

Unbounce reported a major Web Application incident preventing customers from adding, editing or viewing page-level Scripts and Stylesheets. It started at 2025-04-17 19:03 UTC and was resolved at 2025-04-17 19:07 UTC, lasting 4 min; published pages functioned normally, and Script Manager scripts appeared unaffected.

SSambaNovaTemporary Disruption In Service

CCriblCribl.cloud Authentication Slowness

DDialpadSome customers in Australia and New Zealand may be experiencing issues with calls or meetings

Dialpad reported a major incident affecting calls or meetings for some customers in Australia and New Zealand, including inbound and outbound calls. It started at 2025-04-11 06:26 UTC and was resolved at 2025-04-11 07:11 UTC; the computed duration was 44 min. A fix was implemented, but no cause was stated.

DDopplerExtended Maintenance

Doppler reported critical downtime affecting API (api.doppler.com) and Dashboard (dashboard.doppler.com) due to extended database maintenance. The incident started at 2025-04-11 02:15 UTC and was resolved at 2025-04-11 02:33 UTC, lasting 17 min.

LLlamaIndexIssue creating new index

DDailyElevated SIP/PSTN error rates

WasabiSystem Errors in AP-NORTHEAST-2 Region

Wasabi recorded a major outage in AP-Northeast-2 (Osaka), starting 2025-04-08 14:41 UTC and resolved at 2025-04-08 15:23 UTC (42 min). Its postmortem separately reported service unavailability on 08 April 2025 from 14:13 UTC to approximately 14:39 UTC, caused by an internal routing issue that impaired processing of incoming customer requests.

PyPI (Python Infrastructure)PyPI Simple and JSON API Outage

CCerebrasPartial Service Disruption

CCerebrasService Unavailable

npmIssues publishing and installing packages

CCensusSync might be failing with mismatch errors

Census reported a major Sync Engine incident where some syncs failed with mismatch errors, starting 2025-04-04 22:40 UTC and resolved 2025-04-05 16:23 UTC (17 h 42 min). Census attributed failures to a performance issue, said errors could appear after the problem was resolved, and advised customers to rerun affected syncs.

GrammarlySome Grammarly users may be unable to log in

Some users were unable to log in to Grammarly for Mac during a major-impact outage starting 2025-04-04 10:02 UTC. Grammarly implemented a fix and resolved the incident at 2025-04-04 10:41 UTC; it lasted 39 min.

DDremioUnable to run queries in Dremio Cloud

Dremio Cloud queries could not complete due to a configuration change, in an incident rated major. It started and was resolved at 2025-04-02 18:24 UTC (computed duration: 0 min); Dremio reverted the change and reported queries operational again.

MMetabase Cloudand MetabaseSome Metabase Cloud customers hosted in the EU are reporting their site is down or slowness

Some EU-hosted Metabase Cloud instances were down or slow in a major incident from 2025-04-02 13:00 UTC to 2025-04-02 21:34 UTC, lasting 8 h 33 min. Metabase reported service restored at 13:46 UTC and added monitoring while continuing work on the root-cause fix.

PulumiUpdate logs aren't appearing

Pulumi reported a major API incident in which update logs weren't being saved or displayed, starting at 2025-03-28 09:45 UTC. A fix was being prepared at 03-28 10:50 UTC; the incident was resolved at 2025-03-28 11:29 UTC after 1 h 44 min.

FFireboltUnable to Start Engines in 2.0

Firebolt reported a major outage affecting engine starts in FB 2.0 across all regions, with difficulties reported as of 19:00 UTC on 2025-03-26. The incident was logged from 2025-03-26 19:15 UTC to 2025-03-26 19:18 UTC (3 min); a rollback restored engine starts, with the resolution update stating service was restored at 19:15 UTC.

SSprout SocialSprout Social Outage - March 26th

Sprout Social reported a critical Web Application outage starting 2025-03-26 15:50 UTC, with temporary unavailability, navigation delays and login issues. A fix was implemented at 03-26 16:17 UTC; the incident was resolved at 2025-03-26 19:10 UTC, lasting 3 h 19 min.

FFireboltLogin flow experiencing interruption in some regions

Firebolt reported a major login interruption in some regions due to an Auth0 incident, affecting users with expired tokens and possibly service accounts; V1 authentication was not expected to be affected. The incident started at 2025-03-25 18:21 UTC and was resolved at 2025-03-25 21:57 UTC, lasting 3 h 36 min; uninterrupted authentication was reported restored at 19:20 UTC.

SSambaNovaAuthentication to SambaNova Cloud portal and SambaNova Developer Community Impacted

RootlyIntermittent Latency in Web Application

Rootly’s Web Platform experienced intermittent web application latency with major impact from 2025-03-25 17:42 UTC to 2025-03-25 18:00 UTC, lasting 18 min. Rootly confirmed that on-call and incident creation were working as expected; the issue was resolved without a stated cause or fix.

SubstackErrors loading notes feed

Users could not load the notes feed on Substack.com during a major-impact incident that started at 2025-03-24 23:41 UTC and lasted 28 min, resolving at 2025-03-25 00:09 UTC. Substack reported implementing a fix and monitoring the results before resolution.

BitbucketBitbucket has degraded performance

Bitbucket Cloud reported a major incident involving intermittent errors and degraded performance across API, authentication, Git via HTTPS/SSH, Pipelines, Webhooks and Website. It started at 2025-03-21 20:10 UTC and resolved at 2025-03-22 00:32 UTC, lasting 4 h 21 min. A fix was implemented; no cause was stated.

FFront[us-west-2] [by_company_00008] Customers may experience slowness in app loading

Front reported major app-loading slowness in us-west-2 affecting by_company_00008, starting at 2025-03-19 17:24 UTC and lasting 35 min until resolution at 2025-03-19 17:59 UTC. A fix was implemented by 2025-03-19 17:42 UTC; no cause was stated.

GGrainHigh Rate of Recorder Failure

Grain Recorder experienced a major outage starting 2025-03-19 17:22 UTC, with failures scheduling and booting new recorders; some meetings may not have been captured. Mitigation initially stabilized recording, but errors rose again. The incident was resolved at 2025-05-29 16:24 UTC, with a recorded duration of 70 days 23 h.

FFullStorySlow or failure to load Fullstory

FullStory reported a major degradation causing slow loading or failure to load, affecting its web application and web/native mobile data capture. The incident started at 2025-03-18 20:29 UTC and was resolved at 2025-03-19 00:09 UTC, lasting 3 h 39 min. FullStory rolled back recent changes and implemented a fix; the underlying cause remained under investigation.

New RelicData Irregularities in the EU Region

New Relic reported a major EU-region data-ingest incident starting 2025-03-18 18:50 UTC, resolved at 2025-03-18 19:36 UTC (45 min). Some customers experienced data-sending errors, real-time visibility issues, and delayed or missing alerts; the final update placed customer impact between 18:28 UTC and 18:58 UTC. New Relic reported implementing a fix and subsequently restoring normal operations.

GrammarlyGrammarly is experiencing a service interruption

Grammarly reported a major service interruption affecting suggestions for some users, with components including Writing Suggestions, Generative AI assistance, and Plagiarism Detection listed as affected. It started at 2025-03-18 18:01 UTC and was resolved at 2025-03-18 21:14 UTC, lasting 3 h 12 min. Grammarly reported implementing a fix but did not disclose the root cause.

MezmoUnable to view the logs

Mezmo reported a major outage preventing customers from viewing logs in Log Analysis - Search, Log Analysis - Web App, Search, and Web App. It started at 2025-03-18 13:33 UTC and was resolved at 2025-03-18 14:29 UTC, lasting 56 min; Mezmo implemented a fix and reported processing lag before recent logs became available.

MailgunErrors connecting to smtp.eu.mailgun.org

Mailgun reported a major outage involving connection errors to smtp.eu.mailgun.org, starting 2025-03-17 09:20 UTC and resolved 2025-03-17 19:44 UTC, lasting 10 h 24 min. A mitigation restored SMTP and inbound email processing in the EU region to full working behavior at 15:02 UTC.

PrismaAccelerate intermittent errors provisioning new query engines

FFrontErrors sending and receiving mail for [Office365] channels

Front reported a critical outage causing errors sending and receiving email for Office365 channels, starting 2025-03-14 21:49 UTC and resolved 2025-03-15 00:28 UTC, lasting 2 h 39 min. Front deployed a fix and monitored service before confirming resolution; no specific cause was disclosed.

SSprout SocialSprout Social Loading Issue

Sprout Social reported a major loading issue affecting multiple product areas in the Sprout Social Web Application, starting 2025-03-14 20:23 UTC. A fix was implemented, and the incident was resolved at 2025-03-14 21:24 UTC; the computed duration was 1 h 0 min.

ngrokSites unavailable

IIterableIngestion Delay on Clusters 100 and Above

Iterable reported a critical Global API Ingestion delay on Clusters 100 and above from 2025-03-14 16:56 UTC to 2025-03-14 21:13 UTC, lasting 4 h 16 min. User updates, list uploads, user deletion and event processing were delayed; email sends and journey processing could also be affected. Engineering deployed a fix and confirmed recovery; no data was dropped.

MapboxIncreased latency and errors on Tile APIs

Mapbox reported a critical incident causing increased latency and errors on vector tile endpoints, affecting API and Maps - API. It started at 2025-03-13 12:40 UTC and was resolved at 2025-03-14 12:33 UTC, lasting 23 h 52 min. Mapbox reported successful mitigation at 03-13 21:06 UTC and monitored service stability afterward.

BitbucketBitbucket website and git operations down for some customers

Bitbucket’s major outage affected some Cloud customers’ website, API and git access. It started at 2025-03-11 23:34 UTC and resolved at 2025-03-12 00:28 UTC (53 min); the vendor separately reported customer impact from 11/Mar/25 23:02 UTC to 11/Mar/25 23:59 UTC. Bitbucket monitored an identified fix and said it mitigated the problem.

PyPI (Python Infrastructure)Download file corruption

BBrazeCurrents and CDI latency impacting EU-01 and EU-02

Braze reported major Currents and CDI latency in EU-01 and EU-02 due to an infrastructure problem, starting 2025-03-10 15:47 UTC and resolved at 2025-03-10 22:21 UTC (6 h 33 min). New events and CDI syncs returned to normal, but the Currents event backlog was still being processed; outbound messaging operated normally.

SSprout SocialTwitter/X Outage on March 10th

A critical Twitter/X outage affected Sprout Social’s Smart Inbox, Publishing, Reporting, and Listening, causing missing messages, reply issues, failed posts, and reports not loading. The incident started 2025-03-10 14:26 UTC and was resolved 2025-03-11 15:47 UTC, lasting 25 h 20 min; Twitter/X service was operational by 03-11 08:35 UTC.

PrismaPlatform Console is unavailable

IIterableJourneys are having issues fetching, creating and saving journeys.

Iterable reported a major Global Web Application incident affecting fetching, creating and saving Journeys, causing delays or unexpected behavior. It started at 2025-03-07 09:57 UTC and was resolved at 2025-03-07 18:35 UTC, lasting 8 h 38 min. A fix was deployed by 10:32 UTC, restoring normal Journey function; Iterable later confirmed no further journey-edit errors.

KeeperVault Login errors - resolved

Keeper reported a critical incident involving login errors affecting Keeper Admin Console (US) and Keeper Web Vault (US) in its US Data Center. It started at 2025-03-06 18:23 UTC and was resolved at 2025-03-06 18:25 UTC, lasting 2 min; no cause or specific fix was stated.

AAptibleDelayed Operations

PPandaDocDocuments creation issue

PandaDoc reported a major incident affecting document creation from existing templates and loading template and CLI lists in US & Global, from 2025-03-05 13:53 UTC to 2025-03-05 17:16 UTC (3 h 23 min). Template search was disabled during remediation; all affected services were operational at resolution.