Changes / Grammarly / Some Grammarly users may be unable to log in

Grammarly: Major incident: Some Grammarly users may be unable to log in

Summary

Some users were unable to log in to Grammarly for Mac during a major-impact outage starting 2025-04-04 10:02 UTC. Grammarly implemented a fix and resolved the incident at 2025-04-04 10:41 UTC; it lasted 39 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some Grammarly users may be unable to log in
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-04 10:02 UTC
AddedResolved time#5
Before: not present
After: 2025-04-04 10:41 UTC
AddedAffected components#6
Before: not present
After: Grammarly for Mac, Login
AddedUpdateinvestigating#7
Before: not present
After: We’re currently working through a service disruption that is preventing our users from logging in to Grammarly for Mac. We apologize for any inconvenience, and updates will be provided as they become available.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some Grammarly users may be unable to log in (this change)
Some users were unable to log in to Grammarly for Mac during a major-impact outage starting 2025-04-04 10:02 UTC. Grammarly implemented a fix and resolved the incident at 2025-04-04 10:41 UTC; it lasted 39 min.
Major incident

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