Changes / Firebolt / Unable to Start Engines in 2.0

Firebolt: Major incident: Unable to Start Engines in 2.0

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Unable to Start Engines in 2.0
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-26 19:15 UTC
AddedResolved time#5
Before: not present
After: 2025-03-26 19:18 UTC
AddedAffected components#6
Before: not present
After: Engines, Firebolt Components - Engines
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing an unplanned service outage affecting all regions. As of 19:00 UTC, you may encounter difficulties starting engines in our FB 2.0 environment. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide updates on our Statuspage at least every 15 minutes. Thank you for your patience and understanding.
AddedUpdateresolved#8
Before: not present
After: We've performed a rollback and engines are starting successfully now. The issue was resolved at 19:15 UTC. We apologize for this temporary outage. Services are now fully operational. Please reach out if you experience any further issues.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Unable to Start Engines in 2.0 (this change)Major incident

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