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Firebolt: Unable to Start Engines in 2.0

Impact: majorStatus: resolvedStarted Resolved (3 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major outage affecting engine starts in FB 2.0 across all regions, with difficulties reported as of 19:00 UTC on 2025-03-26. The incident was logged from 2025-03-26 19:15 UTC to 2025-03-26 19:18 UTC (3 min); a rollback restored engine starts, with the resolution update stating service was restored at 19:15 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

  1. investigating

    We are currently experiencing an unplanned service outage affecting all regions. As of 19:00 UTC, you may encounter difficulties starting engines in our FB 2.0 environment. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide updates on our Statuspage at least every 15 minutes. Thank you for your patience and understanding.

  2. resolved

    We've performed a rollback and engines are starting successfully now. The issue was resolved at 19:15 UTC. We apologize for this temporary outage. Services are now fully operational. Please reach out if you experience any further issues.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON