# Firebolt: Unable to Start Engines in 2.0

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-26 19:15 UTC · Resolved: 2025-03-26 19:18 UTC · Duration: 3 min
- Updates: 2 · Affected components: Engines, Firebolt Components - Engines
- [Vendor status page: https://stspg.io/wmzztgygv8b7](https://stspg.io/wmzztgygv8b7)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Summary

Firebolt reported a major outage affecting engine starts in FB 2.0 across all regions, with difficulties reported as of 19:00 UTC on 2025-03-26. The incident was logged from 2025-03-26 19:15 UTC to 2025-03-26 19:18 UTC (3 min); a rollback restored engine starts, with the resolution update stating service was restored at 19:15 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-26 19:15 UTC: We are currently experiencing an unplanned service outage affecting all regions. As of 19:00 UTC, you may encounter difficulties starting engines in our FB 2.0 environment. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide updates on our Statuspage at least every 15 minutes. Thank you for your patience and understanding.
- **resolved** 2025-03-26 19:18 UTC: We've performed a rollback and engines are starting successfully now. The issue was resolved at 19:15 UTC. We apologize for this temporary outage. Services are now fully operational. Please reach out if you experience any further issues.

## Rewindex changes for this incident

- 2025-03-26 19:15 UTC: [Major incident: Unable to Start Engines in 2.0](https://rewindex.com/change/i8c4b7640158171.md)


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Canonical: https://rewindex.com/company/firebolt/incidents/tlbl1x0rtjn0 · Markdown: https://rewindex.com/company/firebolt/incidents/tlbl1x0rtjn0.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/tlbl1x0rtjn0 · Generated 2026-10-18T11:29:25.776Z