Changes / Mapbox / Increased latency and errors on Tile APIs

Mapbox: Critical incident: Increased latency and errors on Tile APIs

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: degradation (model (Jev), 73%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Increased latency and errors on Tile APIs
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-13 12:40 UTC
AddedResolved time#5
Before: not present
After: 2025-03-14 12:33 UTC
AddedAffected components#6
Before: not present
After: API, Maps - API
AddedUpdateinvestigating#7
Before: not present
After: We are investigating increased error rates and latency on our vector tile endpoints.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate and remediate this issue
AddedUpdatemonitoring#10
Before: not present
After: The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.
AddedUpdatemonitoring#11
Before: not present
After: Service remains stable, we'll continue to monitor overnight.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Increased latency and errors on Tile APIs (this change)Major incident

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