Rewindex

ChangesngrokSites unavailable

ngrok: Critical incident: Sites unavailable

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what ngrok removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Sites unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-14 17:32 UTC
AddedResolved time#5
Before: not present
After: 2025-03-14 22:46 UTC
AddedAffected components#6
Before: not present
After: API (https://api.ngrok.com), Dashboard (https://dashboard.ngrok.com), Endpoint Connectivity - Region - AP, Endpoint Connectivity - Region - AU, Endpoint Connectivity - Region - EU, Endpoint Connectivity - Region - IN, Endpoint Connectivity - Region - JP, Endpoint Connectivity - Region - SA, Endpoint Connectivity - Region - US, Endpoint Connectivity - Region - us-cal-1, ngrok.com, Region - AP, Region - AU, Region - EU, Region - IN, Region - JP, Region - SA, Region - US, Region - us-cal-1
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: We are recovering and monitoring performance
AddedUpdateidentified#9
Before: not present
After: The issue has been identified and will be working to restore service.
AddedUpdatemonitoring#10
Before: not present
After: We have mostly recovered and are monitoring
AddedUpdateidentified#11
Before: not present
After: The issue has been identified and will be working to restore service
AddedUpdatemonitoring#12
Before: not present
After: We have stabilized and are monitoring status
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Friday, March 14, 2025

1 incident change

All ngrok changesngrok profileMarkdownJSON