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ChangesPyPI (Python Infrastructure)Download file corruption

PyPI (Python Infrastructure): Major incident: Download file corruption

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what PyPI (Python Infrastructure) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Download file corruption
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-11 12:13 UTC
AddedResolved time#5
Before: not present
After: 2025-03-11 13:39 UTC
AddedAffected components#6
Before: not present
After: files.pythonhosted.org - Files, PyPI - files.pythonhosted.org - Files
AddedUpdateinvestigating#7
Before: not present
After: We are investigating issues with files from files.pythonhosted.org being served with corrupted data. A support ticket has been opened with our CDN provider and we are awaiting their response.
AddedUpdateidentified#8
Before: not present
After: This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve.
AddedUpdatemonitoring#9
Before: not present
After: Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, March 11, 2025

1 incident change

All PyPI (Python Infrastructure) changesPyPI (Python Infrastructure) profileMarkdownJSON