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PyPI (Python Infrastructure): Download file corruption

MajorStatus: resolvedStarted Resolved (1.4 h)5 updatesstspg.io (opens in new tab)

Affected components: files.pythonhosted.org - FilesPyPI - files.pythonhosted.org - Files

Timeline of updates

  1. investigating

    We are investigating issues with files from files.pythonhosted.org being served with corrupted data. A support ticket has been opened with our CDN provider and we are awaiting their response.

  2. identified

    This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve.

  3. monitoring

    Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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