Changes / Grammarly / Grammarly is experiencing a service interruption
Grammarly: Major incident: Grammarly is experiencing a service interruption
Summary
Grammarly reported a major service interruption affecting suggestions for some users, with components including Writing Suggestions, Generative AI assistance, and Plagiarism Detection listed as affected. It started at 2025-03-18 18:01 UTC and was resolved at 2025-03-18 21:14 UTC, lasting 3 h 12 min. Grammarly reported implementing a fix but did not disclose the root cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Grammarly is experiencing a service interruption
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After: major
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After: resolved
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After: 2025-03-18 18:01 UTC
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After: 2025-03-18 21:14 UTC
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After: Generative AI assistance, Grammarly Editor, Grammarly for Android, Grammarly for iPad, Grammarly for iPhone, Grammarly for Mac, Grammarly for Microsoft Office, Grammarly for Microsoft Word on Mac, Grammarly for Samsung Keyboard, Grammarly for Windows, Grammarly's Browser Extension, Plagiarism Detection, Writing Suggestions
Before: not present
After: It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.
Before: not present
After: A fix has been implemented and we are monitoring the results.
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After: We are continuing to monitor for any further issues.
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After: Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Grammarly is experiencing a service interruption (this change) Grammarly reported a major service interruption affecting suggestions for some users, with components including Writing Suggestions, Generative AI assistance, and Plagiarism Detection listed as affected. It started at 2025-03-18 18:01 UTC and was resolved at 2025-03-18 21:14 UTC, lasting 3 h 12 min. Grammarly reported implementing a fix but did not disclose the root cause. | Major incident |
All Grammarly changes → · Grammarly profile · Markdown · JSON