Changes / Bitbucket / Bitbucket website and git operations down for some customers
Bitbucket: Major incident: Bitbucket website and git operations down for some customers
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Bitbucket website and git operations down for some customers
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-03-11 23:34 UTC
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After: 2025-03-12 00:28 UTC
Before: not present
After: API, Authentication and user management, Git via HTTPS, Git via SSH, Website
Before: not present
After: Some customers are experiencing issues with our web and git operations. We are investigating.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: We are monitoring an identified fix and seeing signs of recovery.
Before: not present
After: Between 11/Mar/25 23:02 UTC and 11/Mar/25 23:59 UTC, some Bitbucket Cloud customers experienced issues accessing our website, API, and git services. We have mitigated the problem and will take steps to avoid this issue in the future.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Bitbucket website and git operations down for some customers (this change) | Major incident |
All Bitbucket changes → · Bitbucket profile · Markdown · JSON