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Changes / SingleStore / Databases not reachable from SQL editor

SingleStore: Major incident: Databases not reachable from SQL editor

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.singlestore.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Databases not reachable from SQL editor
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-22 09:38 UTC
AddedResolved time#5
Before: not present
After: 2025-04-22 10:07 UTC
AddedAffected components#6
Before: not present
After: AWS Clusters, Cluster Management
AddedUpdateinvestigating#7
Before: not present
After: Databases not reachable from SQL editor inside the Portal and there is loss of customer monitoring. We are investigating the issue
AddedUpdateresolved#8
Before: not present
After: Issue has been Resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Databases not reachable from SQL editor (this change)Major incident

All SingleStore changes → · SingleStore profile · Markdown · JSON