Changes / Iterable / Journeys are having issues fetching, creating and saving journeys.
Iterable: Major incident: Journeys are having issues fetching, creating and saving journeys.
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Journeys are having issues fetching, creating and saving journeys.
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-03-07 09:57 UTC
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After: 2025-03-07 18:35 UTC
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After: Global Web Application
Before: not present
After: We are currently investigating an issue affecting Journeys where fetching, creation and saving of journeys is not working correctly. Customers may experience delays or unexpected behavior when using Journeys. Our Engineering team is actively working to identify the root cause.
We will provide the next update in 60 minutes or sooner if more information becomes available.
Before: not present
After: A fix has been deployed and journey function is operating normally. Moving to monitoring state.
Before: not present
After: We do not see any more errors in journey edits.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Journeys are having issues fetching, creating and saving journeys. (this change) | Major incident |