Changes / Unbounce / Adding or Editing New Page Level Scripts and Style Sheets Not Working

Unbounce: Major incident: Adding or Editing New Page Level Scripts and Style Sheets Not Working

Summary

Unbounce reported a major Web Application incident preventing customers from adding, editing or viewing page-level Scripts and Stylesheets. It started at 2025-04-17 19:03 UTC and was resolved at 2025-04-17 19:07 UTC, lasting 4 min; published pages functioned normally, and Script Manager scripts appeared unaffected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Adding or Editing New Page Level Scripts and Style Sheets Not Working
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-17 19:03 UTC
AddedResolved time#5
Before: not present
After: 2025-04-17 19:07 UTC
AddedAffected components#6
Before: not present
After: Web Application (app.unbounce.com)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue where customers are unable to edit or view page level Scripts or Stylesheets. Scripts added via Script Manager appear unaffected at this time. Our Engineering Team is aware of the issue and investigating. Please watch this space for more updates. Published pages are functioning normally.
AddedUpdateresolved#8
Before: not present
After: The issue with page level Scripts and CSS has now been resolved. Apologies for any inconvenience. All functionality should be as per normal.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Adding or Editing New Page Level Scripts and Style Sheets Not Working (this change)
Unbounce reported a major Web Application incident preventing customers from adding, editing or viewing page-level Scripts and Stylesheets. It started at 2025-04-17 19:03 UTC and was resolved at 2025-04-17 19:07 UTC, lasting 4 min; published pages functioned normally, and Script Manager scripts appeared unaffected.
Major incident

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