ChangesPrismaAccelerate intermittent errors provisioning new query engines
Prisma: Major incident: Accelerate intermittent errors provisioning new query engines
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Accelerate intermittent errors provisioning new query engines
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-03-14 22:26 UTC
Before: not present
After: 2025-03-14 22:52 UTC
Before: not present
After: Prisma Accelerate
Before: not present
After: Description: We are investigating intermittent failures occurring in the query engine provisioning flow of Accelerate. This may impact the ability to start new query engines during Accelerate autoscaling and other events that trigger new query engine allocation.
Affected users: Intermittently all users
Root cause: Upstream provider
Workarounds: None identified
Before: not present
After: We've identified an upstream provider service disruption. We're continuing to monitor the upstream provider incident and apply mitigations.
Before: not present
After: We're observing that the upstream provider incident has resolved and query engine allocations are succeeding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Friday, March 14, 2025
1 incident change
- MajorMajor incident
Accelerate intermittent errors provisioning new query enginesthis change