Disruption with some GitHub services 11:21 11:59 (38 min) resolved Disruption with some GitHub services 11:21 11:59 (38 min) resolved Incident with Pull Requests 15:25 19:04 (3.6 h) resolved Incident with Pull Requests 15:25 19:04 (3.6 h) resolved Jira users unable to log time while on business board 03:18 06:39 (3.4 h) resolved Global: Xero- some customers may be experiencing issues in Xero 03:54 04:25 (31 min) resolved Hardware failure on CSP within prod-us-west-0 05:30 05:30 (0 min) resolved Incident with Actions, we are investigating reports of degraded availability 07:19 09:44 (2.4 h) resolved Incident with Actions, we are investigating reports of degraded availability 07:19 09:44 (2.4 h) resolved [Cockpit] - [nl-ams/pl-waw] Elevated error rates on metrics and logs 09:06 12:49 (3.7 h) resolved N NebiusManaged Kubernetes operations can take longer than expected 12:39 May 7, 07:45 (19 h) resolved B BandwidthToll Free & Short Code MMS Incident - AT&T 13:07 21:19 (8.2 h) resolved Elevated errors across multiple models 15:29 16:51 (1.4 h) resolved Elevated errors across multiple models 15:29 16:51 (1.4 h) resolved Intermittent errors observed on GitLab Next 19:01 20:46 (1.8 h) resolved P PandaDocGlobal application issues: document access, sending, upload and download 19:27 20:03 (36 min) resolved Some Pipelines are being lost 19:42 20:13 (31 min) resolved Outbound SRTP calls are failing 19:46 23:04 (3.3 h) postmortem P Pinecone[AWS][us-east-1] 5xx errors for some requests on some indexes 20:02 20:30 (27 min) resolved Connection failures for organizations restricting GitHub access by IP address 22:32 May 7, 16:36 (18 h) resolved Connection failures for organizations restricting GitHub access by IP address 22:32 May 7, 16:36 (18 h) resolved S SalesforceAgentforce Performance Degradation: Agentforce 00:00 May 8, 02:32 (2 d) resolved T TwilioSMS Delivery Delays and Failures from Twilio to Lycamobile SARL France 02:01 07:09 (5.1 h) resolved T TwilioSMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in South Africa 02:22 07:28 (5.1 h) resolved S SalesforcePerformance Degradation: Core Service 03:30 05:12 (1.7 h) resolved S SalesforcePerformance Degradation: Core Service 03:32 May 7, 00:06 (21 h) resolved Test Engine: Delayed processing of test result ingestion 03:57 05:26 (1.5 h) resolved L LaunchDarklyElevated Streaming Errors in APAC region 03:58 04:26 (28 min) resolved G GorgiasDelayed ticket search results 06:34 07:22 (48 min) resolved [Dedibox RPN] - [DC5 room 1 rack D13 block F] - RPN switch down 07:44 09:01 (1.3 h) resolved T TwilioMMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States 07:48 12:05 (4.3 h) resolved T TwilioUser Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States 08:01 13:15 (5.2 h) resolved Global: Xero - some customers may be experiencing issues in Xero 09:30 11:03 (1.6 h) resolved L Logz.ioOrionIQ Invocations Failures For Some Customers 10:39 11:49 (1.2 h) resolved S SinchDelivery Issue Guatemala - Tigo 10:57 12:15 (1.3 h) resolved T TwilioError When Submitting Tickets on help.twilio.com 11:01 13:23 (2.4 h) resolved Disruption - Number Deactivation Feed Unavailability 11:15 May 7, 10:54 (24 h) resolved T TwilioSMS Delivery Delays from Twilio to Telenor Pakistan 11:17 15:18 (4.0 h) resolved Certificate Provisioning System (CPS) issues 11:21 12:01 (40 min) resolved Guatemala SMS - Delivery Degradation towards Tigo 11:32 12:42 (1.2 h) resolved S SalesforcePerformance Degradation: Core Service 12:16 12:27 (11 min) resolved O OptimizelyOptimizely Graph - One of our USEA production clusters have intermittent availability issues 12:49 May 7, 02:38 (14 h) resolved S SalesforceFeature Service Disruption: Agentforce, Service Cloud Voice 13:43 23:49 (10 h) resolved S SinchConversation & REST APIs - Delivery Receipt Issue 14:33 17:17 (2.7 h) resolved P PineconePinecone Console loading slowly for some users 15:00 15:20 (20 min) resolved L LightdashDegraded database performance (US) 15:14 16:55 (1.7 h) resolved Elevated Errors and Latency 15:29 16:49 (1.3 h) resolved Snyk Recurring Tests Delayed 15:32 May 12, 07:20 (6 d) resolved Investigating service degradation — Cloud Agents, CLI, and IDE 15:33 18:23 (2.8 h) resolved Automatic Sender Security Records Not Provisioning 15:40 May 7, 18:42 (27 h) resolved C Customer.ioSome customers in our EU region may experience errors and delays 16:26 16:26 (0 min) resolved T TwilioVoice Call Failures From Twilio to Multiple Networks in Spain 16:27 22:29 (6.0 h) resolved M MuxElevated rebuffering and playback failures 16:36 18:24 (1.8 h) resolved S SynthesiaVideo Generation Delays 16:43 19:09 (2.5 h) resolved Docs and AI Answers Issues 16:53 18:40 (1.8 h) resolved Elevated latency for function calls for some deployments 17:43 18:24 (41 min) resolved T TwilioRCS inbound message delivery failures for iOS devices 20:05 22:52 (2.8 h) resolved Issues API Delays 20:45 May 7, 08:30 (12 h) resolved Atlas Backup Export Jobs Degraded Performance 21:48 May 7, 20:55 (23 h) resolved RESOLVED: Issue Affecting Wix Editor and Other Wix Services 22:27 May 7, 01:58 (3.5 h) resolved V VantaAPI Degradation 22:33 May 7, 23:07 (25 h) resolved T TwilioCustomers Unable to Select Address in Drop Down During Phone Number Purchase 23:00 May 7, 00:23 (1.4 h) resolved L LlamaIndexIncreased Parse Latency 23:35 May 7, 00:41 (1.1 h) resolved B BandwidthP2P Outbound Messaging Incident - AT&T 23:53 May 7, 13:45 (14 h) resolved Snowflake pipeline exports degraded 00:00 20:04 (20 h) resolved Global - some customers would have experienced issues using Xero 01:39 01:39 (0 min) resolved Cloud Agents experiencing deployment failures in US East 04:01 09:41 (5.7 h) postmortem R RipplingRippling AI is down 05:49 06:09 (20 min) resolved Sentry.io intermittently unreachable 07:42 07:55 (14 min) resolved S SinchDI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64082 09:36 18:20 (8.7 h) resolved L LlamaIndexData Processing Delays - Parse v2 14:12 11:30 (-163 min) resolved B BandwidthInbound Messaging Incident - Israel 15:43 17:47 (2.1 h) resolved G Google Workspace**Summary**
Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues.
**Description**
We are experiencing an issue with Gmail beginning on Saturday 2026-05-06.
Our engineering team continues to investigate the issue.
We will provide more information by Monday, 2026-05-18 15:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Impacted users may experience authentication failures while logging in to Microsoft Exchange Online through
Gmail App on Android devices.
**Workaround**
Affected users can use Microsoft web app to access the Inbox. 16:00 May 21, 22:00 (15 d) resolved T TwilioOn Call Engineers are Investigating a Flex Issue 16:57 17:15 (18 min) resolved GitHub incident with Pull Requests 17:54 21:26 (3.5 h) resolved Elevated API error rates from 18:15 - 18:34 UTC 18:51 18:51 (0 min) resolved Elevated errors when decrypting ESC environments 19:05 Apr 20, 10:30 (-23555 min) resolved N Nx CloudDegraded service on nx-api 20:27 20:00 (-27 min) resolved H HightouchProcessing delay for subset of Match Booster syncs 21:30 21:30 (0 min) resolved C CrusoeStorage Metrics Reporting Issue in the eu-iceland1 Region 22:19 23:41 (1.4 h) resolved T TwilioVoice Call Failures from Twilio Phone Numbers to Spain 22:41 22:41 (0 min) resolved Airbyte Agents Unresponsive 15:55 17:34 (1.7 h) resolved