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CompaniesCustomer.ioIncidents

Customer.io: Some customers in our EU region may experience errors and delays

MinorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.customerio.com (opens in new tab)

Affected components: Data CollectionData ProcessingManagement Interface

Timeline of updates

  1. identified

    Our engineers are looking into an issue where some workspaces aren't loading as expected. Processing and deliveries may be delayed. We're working to get this resolved and will post an update soon. Thank you for your patience!

  2. monitoring

    The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-05-06 16:26 UTC, resolved after 0 min, 3 update(s).

Title
Some customers in our EU region may experience errors and delays
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/041cfs43svg7

Customer.io profileRecent Customer.io incidentsAll outages on May 6, 2026Customer.io in May 2026MarkdownJSON