# Customer.io: Some customers in our EU region may experience errors and delays

> Customer.io status incident “Some customers in our EU region may experience errors and delays” on 2026-05-06: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/041cfs43svg7
Last updated: 2026-05-06T16:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 16:26 UTC · Resolved: 2026-05-06 16:26 UTC · Duration: 0 min
- Updates: 3 · Affected components: Data Collection, Data Processing, Management Interface
- [Vendor status page: https://status.customerio.com/incidents/041cfs43svg7](https://status.customerio.com/incidents/041cfs43svg7)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **identified** 2026-05-06 16:00 UTC: Our engineers are looking into an issue where some workspaces aren't loading as expected. Processing and deliveries may be delayed. We're working to get this resolved and will post an update soon. Thank you for your patience!
- **monitoring** 2026-05-06 16:14 UTC: The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!
- **resolved** 2026-05-06 16:26 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-05-06 16:26 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/041cfs43svg7
- Citation: Customer.io, “Some customers in our EU region may experience errors and delays” (2026-05-06 16:26 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/041cfs43svg7 (CC BY 4.0).
- Markdown link: `[Customer.io: Some customers in our EU region may experience errors and delays (2026-05-06)](https://rewindex.com/company/customer-io/incidents/041cfs43svg7)`


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Canonical: https://rewindex.com/company/customer-io/incidents/041cfs43svg7 · Markdown: https://rewindex.com/company/customer-io/incidents/041cfs43svg7.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/041cfs43svg7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:20.424Z