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Hightouch: Processing delay for subset of Match Booster syncs

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hightouch.io (opens in new tab)

Timeline of updates

  1. resolved

    Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hightouch, started 2026-05-06 21:30 UTC, resolved after 0 min, 1 update(s).

Title
Processing delay for subset of Match Booster syncs
Vendor
Hightouch
Date
URL
https://rewindex.com/company/hightouch/incidents/mbm9sk435h2g

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