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Salesforce: Feature Service Disruption: Core Service

Affected components: Core Service45 instances

Timeline of updates

1. update2026-05-12 14:18 UTC

   We're aware of an issue impacting sandboxes. Customers attempting to deploy packages to sandbox environments are receiving errors and are unable to complete deployments. We've identified this as a regression introduced by a recent deployment and are working on rolling this back. We'll provide an update in 30 minutes or sooner if additional information becomes available.

2. update2026-05-12 14:32 UTC

   Investigations have highlighted that the start time is earlier then previously understood and we've updated the posting. Additionally, we've confirmed that this issue only impacts deployments containing list views. We're in the final stages of preparing the roll back and we'll provide an update in 30 minutes or sooner if additional information becomes available.

3. update2026-05-12 14:56 UTC

   We're continuing with the final stages of preparing to roll back the change that's causing deployments that contain a list view to fail to deploy. We'll provide an update in 30 minutes or sooner if additional information becomes available.

4. update2026-05-12 16:48 UTC

   We've completed the roll back of the change that triggered this issue and have verified that this has been resolved. We’ll thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. Additionally, investigations have highlighted that the impact radius is narrower than initially understood. As such, we have removed any instances that did not experience an impact. We apologize for any inconvenience caused.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON