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Twilio: User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States

MinorStatus: resolvedStarted Resolved (5.2 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-06 08:01 UTC, resolved after 5.2 h, 1 update(s).

Title
User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb

Twilio profileRecent Twilio incidentsAll outages on May 6, 2026Twilio in May 2026MarkdownJSON