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CompaniesTwilioMonthly reportsMay 2026

Twilio in May 2026: incidents, uptime and changes

154incidents posted
1labelled major or critical
99.18%free of major/critical
4.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 6 min, incident time 29.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 144 · No impact listed 9

Major and critical incidents 1

Other incidents 153

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays from Twilio to Tigo HondurasMinor21 hresolved05-01
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United KingdomMinor11 hresolved05-01
Flex Insights HR Delayed Gooddata loadsMinor2.7 hresolved05-02
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United KingdomMinor5 dresolved05-02
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor7.0 hresolved05-03
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Cellularone United StatesMinor7.5 hresolved05-03
SMS Delivery Delays from Twilio to TIGO / COMCEL GuatemalaMinor6.4 hresolved05-04
SIP Registration Failure on iOS Bria SoftphoneNo impact listed1.9 hresolved05-04
SMS Delivery Delays From Multiple Networks in Croatia to Twilio Long CodesMinor4.0 hresolved05-04
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor44 dresolved05-04
MMS Delivery Failures From a Subset of Twilio Long Codes to Liberty Media Puerto RicoMinor5.0 hresolved05-04
SMS Delivery Failures from Twilio Phone Numbers to Viva BoliviaMinor17 hresolved05-04
SMS Delivery Delays and Failures Between Twilio and Multiple Networks in MalaysiaMinor12 hresolved05-05
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United StatesMinor7.8 hresolved05-05
SMS Delivery Delays and Failures from Twilio Phone Numbers to Elisa and Telia FinlandMinor3.3 hresolved05-05
User Authentication Identity SNA Failure Increase for Smartfren in IndonesiaMinor2.3 hresolved05-05
SMS Delivery Delays from Twilio to Multiple Networks in South AfricaMinor11 hresolved05-05
SMS Delivery Delays from Twilio to Tigo GuatemalaMinor5.5 hresolved05-05
SMS Delivery Delays and Failures from Twilio to Lycamobile SARL FranceMinor5.1 hresolved05-06
SMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in South AfricaMinor5.1 hresolved05-06
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United StatesMinor4.3 hresolved05-06
User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United StatesMinor5.2 hresolved05-06
Error When Submitting Tickets on help.twilio.comMinor2.4 hresolved05-06
SMS Delivery Delays from Twilio to Telenor PakistanMinor4.0 hresolved05-06
Voice Call Failures From Twilio to Multiple Networks in SpainMinor6.0 hresolved05-06
On Call Engineers are Investigating a Flex IssueNo impact listed18 minresolved05-06
RCS inbound message delivery failures for iOS devicesMinor2.8 hresolved05-06
Voice Call Failures from Twilio Phone Numbers to SpainNo impact listed0 minresolved05-06
Customers Unable to Select Address in Drop Down During Phone Number PurchaseMinor1.4 hresolved05-06
User Authentication Identity Gateway API Failure Increase for PacificEast in United StatesMinor3.1 hresolved05-07
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor7 dresolved05-07
User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United StatesMinor1.4 hresolved05-07
SMS Delivery Delays and Failures from Twilio to Telekom Srbija SerbiaMinor4.4 hresolved05-07
SMS Delivery Delays from Twilio to KPN NetherlandsMinor45 hresolved05-07
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Orange BotswanaMinor3.9 hresolved05-07
Twilio Knowledge API calls are Failing Through Python SDK and PackageMinor1.4 hresolved05-07
Voice Call Failures from Telefonica Germany to Twilio Germany Phone NumbersMinor9.1 hresolved05-07
SMS Delivery Failures from Twilio to Orange MadagascarMinor3 dresolved05-07
SMS Delivery Delays and Failures from Twilio Phone Numbers to MTel Bosnia and HerzegovinaMinor3.4 hresolved05-07
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor3.9 hresolved05-07
User Authentication Identity Gateway API High Latency in United StatesMinor2.9 hresolved05-07
Degradation to multiple Twilio productsMinor8.8 hresolved05-07
Messaging Logs Experiencing DelaysMinor3.9 hresolved05-08
SMS Delivery Failures from Twilio to Digicel Cayman IslandsMinor6.5 hresolved05-08
SMS Delivery Delays from Twilio to Orange CameroonMinor5.5 hresolved05-08
User Authentication Identity SNA Failure Increase for T-Mobile in United StatesMinor5.9 hresolved05-09
Network Degradation Between Regions Impacting Voice Calls, Video Sessions & WebhooksMinor8.3 hresolved05-09
Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.Minor4.0 hresolved05-09
SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United StatesMinor4.2 hresolved05-10
SMS Delivery Delays from Twilio to Digitel VenezuelaMinor11 hresolved05-10
Phone Numbers Porting are failing in both Twilio Console and APIMinor2.4 hresolved05-11
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL CameroonMinor11 hresolved05-11
Intelligent Alerts Currently UnavailableMinor2.0 hresolved05-11
SMS Delivery Receipt Delays from Twilio to Axiata in Bangladesh, Indonesia, and CambodiaMinor3.2 hresolved05-11
SMS Delivery Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to AT&T United StatesMinor12 hresolved05-11
One Console Billing Insights Usage Summary Page Is BrokenNo impact listed0 minresolved05-11
SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United StatesMinor3.3 hresolved05-11
Conversations Classic Customers Can Experience Issues With Delivery Receipts FunctionalityMinor1.1 hresolved05-11
Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United StatesMinor2 dresolved05-11
RCS Message Delivery Delays via AT&TMinor6.6 hresolved05-11
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to U Mobile MalaysiaMinor13 hresolved05-11
SMS Delivery Delays from Twilio to Tigo BoliviaMinor10 hresolved05-11
SMS Delivery Delays and Failures from Twilio to Djibouti Telecom (Evatis), DjiboutiMinor20 hresolved05-11
SMS Delivery Delays from Twilio to Vodafone GermanyMinor4.6 hresolved05-12
Outage on messaging insightsNo impact listed0 minresolved05-12
SMS Delivery Failures from a Subset of Twilio Toll-Free Numbers to Multiple Networks in United StatesMinor7.9 hresolved05-12
DLR Degradation for a Subset of SMPP API Customers.No impact listed0 minresolved05-12
Voice Call Failures from Peru to a Subset of Twilio Peru Phone NumbersMinor1.7 hresolved05-12
Notify SMS Requests Failed With 500s Errors if the Request Landed on OTK PodsNo impact listed0 minresolved05-12
SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire United StatesMinor6.9 hresolved05-12
Customer Low Balance Notification and Automatic Recharge of Balance Is Not WorkingMinor18 hresolved05-12
Messages delayed on RCS and WhatsAppMinor1.6 hresolved05-13
SMS Delivery Delays from Twilio to Tigo HondurasMinor2.8 hresolved05-13
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor1.2 hresolved05-13
Issues Retrieving TranscriptsMinor49 minresolved05-13
Twilio Accounts May Not Be Able to Capture Speech Using <gather>Minor45 minresolved05-13
SMS Delivery Delays from a Subset of Twilio to SCO Mobile PakistanMinor3.4 hresolved05-14
Conversation Intelligence (Classic) is Unavailable in the new ConsoleMinor3.5 hresolved05-14
SMS Delivery Delays from Twilio to Multiple Networks in Brunei DarussalamMinor18 hresolved05-14
SMS Delivery Failures between Twilio Phone Numbers and AT&T in MexicoMinor5 dresolved05-14
SMS Delivery Failures from Twilio Phone Numbers to AT&T MexicoMinor9 minresolved05-14
Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to United StatesMinor2.7 hresolved05-15
SMS Delivery Delays and Failures from a Subset of Twilio Toll-Free Numbers to Multiple Networks in United StatesMinor3.2 hresolved05-15
SMS Delivery Delays and Failures Between Twilio Phone Numbers and Multiple Networks in ThailandMinor16 hresolved05-15
SMS Delivery Delays and Failures from Twilio to Multiple Networks in ItalyMinor11 hresolved05-15
Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTEDMinor18 dresolved05-15
User Authentication Identity Gateway API High Latency in Multiple CountriesMinor3.1 hresolved05-16
SMS Delivery Delays From a Subset of Twilio Long Codes and Short Codes to Multiple Networks in ColombiaMinor7.7 hresolved05-16
Voice Call Failures from Network Subscribers to a Subset of Twilio El Salvador Phone NumbersMinor4.2 hresolved05-16
SMS Delivery Delays from Twilio to Zain JordanMinor3.5 hresolved05-16
Issues Storing Real-Time Transcriptions in Conversational IntelligenceMinor1.6 hresolved05-18
Intelligent Alerts Currently UnavailableMinor44 minresolved05-18
Text to Speech Messages Could Be DroppedMinor1.3 hresolved05-18
Delay in Getting Twilio/flows Templates Approved on WhatsappMinor2 dresolved05-18
SMS Delivery Failures between Twilio Phone Numbers and Multiple Networks in BrazilMinor3.0 hresolved05-18
MMS Delivery Delays from Twilio Short Codes to AT&T United StatesMinor5.5 hresolved05-18
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United StatesMinor9.8 hresolved05-18
Whatsapp Conversations Outbound DelayMinor38 minresolved05-19
SMS Delivery Delays and Failures between Twilio Numbers and Hi3G in DenmarkMinor6.9 hresolved05-19
SMS Delivery Delays and Failures From a Subset of Twilio Short Codes to Algar Telecom BrazilMinor11 hresolved05-19
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in EuropeMinor6 dresolved05-19
Voice Call Failures from a Subset of Twilio Phone Numbers to GreeceMinor7.0 hresolved05-19
One Console Voice Sip Domain Regional Pages DegradedMinor47 minresolved05-19
User Authentication Identity SNA Failure Increase for Smartfren in IndonesiaMinor14 hresolved05-19
Intelligent Alerts - No Intelligent Alerts Are Sent to CustomersMinor55 minresolved05-19
SMS Delivery Failures from a Subset of Twilio Short Codes to New ZealandMinor3.1 hresolved05-19
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United StatesMinor48 hresolved05-19
SMS Delivery Delays from Twilio Phone Numbers to Orange FranceMinor6.1 hresolved05-19
SMS Delivery Failures from Network Subscribers to Twilio Denmark Phone NumbersMinor8 dresolved05-20
SMS Delivery Delays from Twilio Phone Numbers to MTN NigeriaMinor4.4 hresolved05-20
SMS Delivery Delays from Twilio Phone Numbers to T-Mobile United StatesMinor28 hresolved05-20
SMS Delivery Delays From Twilio Long Codes to Claro ColombiaMinor5.5 hresolved05-20
SMS Delivery Delays from Twilio Phone Numbers to Entel PeruMinor5.1 hresolved05-20
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to China Mobile Hong KongMinor6.3 hresolved05-21
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Liberty Mobile Puerto RicoMinor5.1 hresolved05-21
SMS Delivery Delays from Twilio Phone Numbers to Airtel KenyaMinor3.4 hresolved05-21
SMS Delivery Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to Viaero United StatesMinor4.6 hresolved05-21
SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in FranceMinor2.9 hresolved05-21
SMS Delivery Receipt Delays From a Subset of Twilio Long Codes and Toll-Free Numbers to Viaero United StatesMinor19 hresolved05-21
MMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United StatesMinor5.9 hresolved05-22
SMS Delivery Delays from a Subset of Twilio Phone Numbers to TCell TajikistanMinor17 hresolved05-23
High Number of Errors Related to Email ChannelNo impact listed0 minresolved05-23
Twilio Accounts may not be able to Connect to Dialogflow VirtualAgent for VoiceMinor4.8 hresolved05-25
SMS Delivery Delays from Twilio Phone Numbers to Telkom South AfricaMinor4.7 hresolved05-25
Voice Call Failures from Multiple Networks to a Subset of Twilio Singapore Phone NumbersMinor12 hresolved05-25
SMS Delivery Delays from Twilio to Multiple Networks in TurkeyMinor7.1 hresolved05-25
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilMinor9.1 hresolved05-26
SMS Delivery Delays from Twilio to Tigo HondurasMinor6.3 hresolved05-26
Multiple API Endpoints Experiencing TimeoutsMinor1.4 hresolved05-26
Verify Endpoint Receiving Back Intermittent 502 Bd GatewayMinor46 minresolved05-26
SMS Delivery Delays from Twilio Phone Numbers to Megafon RussiaMinor1.6 hresolved05-26
SMS Delivery Delays from Twilio to Wind Tre ItalyMinor5.8 hresolved05-27
Processing Delays Within Conversation Intelligence V2Minor2.1 hresolved05-27
Delays in Conference Recording AvailabilityMinor1.5 hresolved05-27
Delays in Conference Insights Pipeline Voice InsightsMinor44 minresolved05-27
SMS and MMS Delivery Delays from Twilio to Verizon United StatesMinor37 hresolved05-27
Errors With Flex Agent CopilotMinor2.6 hresolved05-27
Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants APIMinor2.2 hresolved05-27
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to EcuadorMinor9.9 hresolved05-27
[Retro] [SNOC] SMS Delivery Failure To A Subset Of Twilio Numbers In United KingdomMinor1.0 hresolved05-28
[Retro]SMS Delivery Delays and Failures between Twilio and Multiple Networks in United KingdomNo impact listed3 minresolved05-28
SMS Delivery Delays from Twilio Phone Numbers to MTN ZambiaMinor3.4 hresolved05-28
SMS Delivery Failures Between Twilio and Multiple Networks in FranceMinor7.2 hresolved05-28
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Rakuten JapanMinor5.0 hresolved05-29
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in ItalyMinor6.0 hresolved05-29
SMS Delivery Delays and Failures From United States to a Subset of Twilio Phone NumbersMinor55 minresolved05-29
National Phone Numbers Outside of the US Blocked in 1ConsoleMinor7 dresolved05-29
Voice Call Failures From Network Subscribers to a Subset of Twilio Brazil Phone NumbersMinor31 hresolved05-29
SMS Delivery Delays From a Subset of Twilio Phone Numbers to Movistar MexicoMinor4.4 hresolved05-29
SMS Delivery Receipt Delays from Twilio Phone Numbers to Algar Telecom BrazilMinor31 hresolved05-31
User Authentication Identity Gateway API Failure Increase in CanadaMinor4.3 hresolved05-31
User Authentication Identity SNA Missing Redirects for XL Axiata in IndonesiaMinor39 hresolved05-31
SMS Delivery Delays from Twilio to Chunghwa and FarEasTone TaiwanMinor6.3 hresolved05-31

Maintenance 165

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Cite this

Twilio posted 154 status incidents in May 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in May 2026
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2026/05

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