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Twilio: Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working

MinorStatus: resolvedStarted Resolved (18 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue affecting low balance notifications and the automatic balance recharge feature has been resolved and is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-12 17:09 UTC, resolved after 18 h, 1 update(s).

Title
Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5

Twilio profileRecent Twilio incidentsAll outages on May 12, 2026Twilio in May 2026MarkdownJSON