# Twilio: Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working

> Twilio status incident “Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working” on 2026-05-12: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5
Last updated: 2026-05-13T11:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-12 17:09 UTC · Resolved: 2026-05-13 11:23 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/fgzbth9k6pw5](https://status.twilio.com/incidents/fgzbth9k6pw5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-13 11:23 UTC: The issue affecting low balance notifications and the automatic balance recharge feature has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-12 17:09 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5
- Citation: Twilio, “Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working” (2026-05-12 17:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5 (CC BY 4.0).
- Markdown link: `[Twilio: Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working (2026-05-12)](https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5)`


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Canonical: https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5 · Markdown: https://rewindex.com/company/twilio/incidents/fgzbth9k6pw5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/fgzbth9k6pw5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:53.578Z