Twilio: Issues Storing Real-Time Transcriptions in Conversational Intelligence
Timeline of updates
- resolved
The issue preventing the storage of real-time transcripts and their subsequent intelligence analysis has been resolved, and Conversational Intelligence is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-18 09:10 UTC, resolved after 1.6 h, 1 update(s).
- Title
- Issues Storing Real-Time Transcriptions in Conversational Intelligence
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/5lg76w3216r2
Twilio profileRecent Twilio incidentsAll outages on May 18, 2026Twilio in May 2026MarkdownJSON