Twilio: Notify SMS Requests Failed With 500s Errors if the Request Landed on OTK Pods
Timeline of updates
- resolved
Notify SMS was degraded between 05/06/2026, 23:00 and 05/11/2026, 7:00 Pacific Time. During this period of time customers may have experienced Notify: SMS requests not getting delivered to users. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2026-05-12 13:41 UTC, resolved after 0 min, 1 update(s).
- Title
- Notify SMS Requests Failed With 500s Errors if the Request Landed on OTK Pods
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/tjsb1jzz0xv6
Twilio profileRecent Twilio incidentsAll outages on May 12, 2026Twilio in May 2026MarkdownJSON