Outages by dayMay 20, 2026

Outages on May 20, 2026

UTC day 2026-05-20 (May 20, 00:00 to May 20, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

65incidents started

12labelled major or critical

42vendors with a new incident

31still open from earlier days

By vendor label: Critical 1 · Major 11 · Minor 44 · No impact listed 9 · 19 maintenance

Incidents started this day 65

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	Flags permission issue.	Critical	09:42	11:30 (1.8 h)	resolved
Crusoe	Compute instance availability degraded in us-east1-a	Major	01:37	21:09 (20 h)	resolved
Hootsuite	LinkedIn Authentication Issues	Major	09:34	16:22 (6.8 h)	resolved
Vonage	[Video API] Archive uploading to custom cloud storage fails in Vonage Video API Unified Environment	Major	14:33	18:24 (3.9 h)	resolved
Cursor	Degraded Performance for Opus 4.7	Major	15:08	15:26 (18 min)	resolved
Chargebee	Intermittent API Failures - EU Region	Major	16:09	16:09 (0 min)	resolved
Buildkite	Delayed notifications	Major	16:40	17:39 (59 min)	postmortem
Semgrep	Logins are failing for users via GitHub auth	Major	17:34	18:18 (44 min)	resolved
Squarespace	Connectivity Issues	Major	17:45	18:15 (29 min)	resolved
Drata	MSSP Tenant Access Issue	Major	17:56	May 22, 19:07 (2 d)	resolved
Dialpad	Some customers may be experiencing issues with IVR	Major	18:58	May 21, 00:26 (5.5 h)	resolved
Teleport	App Access for Beams is Temporarily Disabled	Major	19:21	23:04 (3.7 h)	resolved
Vonage	France SMS - Delivery degradation towards Orange network	Minor	00:09	02:44 (2.6 h)	resolved
Xero	Global: Xero - some customers would be experiencing errors when logging in.	Minor	00:22	00:49 (27 min)	resolved
DigitalOcean	Block Storage Volume Performance	Minor	01:05	05:13 (4.2 h)	resolved
Semgrep	Managed Scans: full project scans being associated with HEAD instead of the default branch name	Minor	01:18	02:52 (1.6 h)	resolved
Baseten	Elevated errors for models in single region	Minor	01:40	01:54 (14 min)	resolved
Xero	Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero	Minor	01:46	01:54 (7 min)	resolved
DigitalOcean	Cloud Firewall	Minor	05:35	07:48 (2.2 h)	resolved
Sinch	Delivery Issue Mexico - AT&T	Minor	05:38	06:50 (1.2 h)	resolved
Sinch	Delivery Issue Norway - Ice	Minor	07:41	08:45 (1.1 h)	resolved
Twilio	SMS Delivery Failures from Network Subscribers to Twilio Denmark Phone Numbers	Minor	07:58	May 27, 22:55 (8 d)	resolved
Claude	Elevated errors on Claude Haiku 4.5	Minor	08:14	08:49 (35 min)	resolved
Anthropic	Elevated errors on Claude Haiku 4.5	Minor	08:14	08:49 (35 min)	resolved
Salesforce	Agentforce Asa Sdr Feature Degradation: Agentforce	Minor	08:28	13:10 (4.7 h)	resolved
Salesforce	Salesforce Data Cloud Service Degradation: Customer360 Audiences	Minor	08:37	May 22, 20:02 (2 d)	resolved
Semaphore	Delays when checking out GitHub repos via SSH	Minor	08:44	15:32 (6.8 h)	resolved
Jira	Forge custom fields are not getting created	Minor	09:17	14:14 (5.0 h)	resolved
Vonage	Service issue in 10DLC SMS platform	Minor	09:25	14:02 (4.6 h)	resolved
Harness	Prod3 Pipeline UI Updates on execution graph slowness	Minor	10:48	12:38 (1.8 h)	resolved
Sprout Social	Performance Issues impacting LinkedIn API	Minor	11:18	15:42 (4.4 h)	resolved
DigitalOcean	Cloud Firewall	Minor	12:08	13:03 (55 min)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	13:51	20:03 (6.2 h)	resolved
Twilio	SMS Delivery Delays from Twilio Phone Numbers to MTN Nigeria	Minor	13:52	18:14 (4.4 h)	resolved
Retool	Some Retool pages returning "Page not found" errors on load	Minor	14:17	17:58 (3.7 h)	resolved
Akamai	Configuration Deployment issues with EdgeWorkers and mPulse configuration activations	Minor	14:29	May 21, 12:36 (22 h)	postmortem
Claude	Elevated errors on Claude Opus 4.7	Minor	14:43	16:04 (1.4 h)	resolved
Anthropic	Elevated errors on Claude Opus 4.7	Minor	14:43	16:04 (1.4 h)	resolved
Jina AI	Degraded performance: multi-embeddings	Minor	15:05	15:10 (5 min)	resolved
Greenhouse	Intermittent Harvest v3 Timeouts	Minor	15:05	15:41 (36 min)	resolved
Twilio	SMS Delivery Delays from Twilio Phone Numbers to T-Mobile United States	Minor	15:43	May 21, 20:12 (28 h)	resolved
Salesforce	Feature Perf Degradation: Cloud Pages	Minor	16:00	21:51 (5.8 h)	resolved
Twilio	SMS Delivery Delays From Twilio Long Codes to Claro Colombia	Minor	16:04	21:37 (5.5 h)	resolved
Vonage	France SMS - Delivery Degradation towards SFR Network	Minor	16:31	20:34 (4.0 h)	resolved
GitHub Copilot	Incident with Actions	Minor	16:58	20:14 (3.3 h)	resolved
GitHub	Incident with Actions	Minor	16:58	20:14 (3.3 h)	resolved
Sinch	Delivery Issue Peru - Nextel	Minor	17:37	20:03 (2.4 h)	resolved
Render	Investigating Intermittent Postgres Connectivity Issues in the Oregon Region	Minor	18:01	18:57 (56 min)	resolved
Vonage	Peru SMS - Delivery degradation towards Entel network	Minor	18:14	20:31 (2.3 h)	resolved
Twilio	SMS Delivery Delays from Twilio Phone Numbers to Entel Peru	Minor	18:36	23:41 (5.1 h)	resolved
Salesforce	Performance Degradation: Core Service	Minor	19:37	19:43 (6 min)	resolved
Jina AI	Partial outage: s.jina.ai	Minor	20:00	20:05 (5 min)	resolved
v0	Missing Build CPU Minutes Usage Data	Minor	20:07	May 21, 06:08 (10 h)	resolved
Vercel	Missing Build CPU Minutes Usage Data	Minor	20:07	May 21, 06:08 (10 h)	resolved
Jina AI	Degraded performance: s.jina.ai	Minor	20:20	20:25 (5 min)	resolved
Salesforce	Mule Soft Feature Disruption: Documentation	Minor	22:00	23:11 (1.2 h)	resolved
MessageBird (Bird)	Overview pages and Search down	No impact listed	10:06	10:16 (10 min)	resolved
JFrog	JFrog Cloud Platform outage affecting subset of customers in AWS US West region	No impact listed	10:35	May 21, 06:01 (19 h)	resolved
Bandwidth	Outbound Calling Incident - Norway	No impact listed	10:59	10:59 (0 min)	resolved
Stripe	Elevated Bancontact errors	No impact listed	13:50	14:06 (16 min)	resolved
Wiz	Wiz Sensor and Wiz Defend on prod-us54 may be experiencing delayed data ingestion of approximately one hour. Our team is investigating and working to restore normal processing.	No impact listed	14:04	May 21, 04:17 (14 h)	resolved
Elastic Cloud	AutoOps Login Issues for New Customers	No impact listed	15:29	May 27, 13:06 (7 d)	resolved
crates.io	Degraded performance on crates.io	No impact listed	15:52	16:57 (1.1 h)	resolved
Webflow	[RESOLVED] Reports of issues accessing Webflow.com	No impact listed	17:29	15:00 (-149 min)	resolved
Lightning AI	Degraded performance on Nebius	No impact listed	21:15	May 21, 01:12 (3.9 h)	resolved

Still open from earlier days 31

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Inbound MMS Messaging Incident	Major	May 18, 09:57	10:48 (2 d)	resolved
Scaleway	[API Gateway] - [world] APIs instabilities	Major	May 19, 12:34	08:15 (20 h)	resolved
Bandwidth	Outbound MMS Messaging Incident	Major	May 19, 21:58	May 21, 20:34 (47 h)	resolved
Linode (Akamai)	[Fragnesia] Linux Privilege Escalation Vulnerability	Minor	May 13, 21:02	Jul 6, 14:42 (54 d)	resolved
Harness	IACM Pipeline Struck In Prod4	Minor	May 15, 04:54	May 21, 16:34 (6 d)	resolved
Twilio	Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED	Minor	May 15, 20:51	Jun 3, 07:59 (18 d)	resolved
Trello	Trello - degraded performance	Minor	May 17, 14:11	May 26, 21:12 (9 d)	postmortem
Hootsuite	TikTok Trends IQ App Outage (Talkwalker)	Minor	May 18, 11:42	Jun 26, 08:04 (39 d)	resolved
Twilio	Delay in Getting Twilio/flows Templates Approved on Whatsapp	Minor	May 18, 18:42	23:15 (2 d)	resolved
Salesforce	Performance Degradation: Customer360 Audiences	Minor	May 18, 21:47	May 29, 00:48 (10 d)	resolved
Salesforce	Performance Degradation: Customer360 Audiences	Minor	May 18, 21:47	Jun 6, 01:55 (18 d)	resolved
Snyk	Supply Chain Compromise on @antv being investigated for more than 300 packages in npm ecosystem	Minor	May 19, 05:29	14:57 (33 h)	resolved
Akamai	Reporting Issues affecting URL Traffic and URL Responses reports	Minor	May 19, 10:13	Jun 1, 07:46 (13 d)	resolved
Pendo	Incident: Listen Email Notifications Temporarily Unavailable	Minor	May 19, 10:24	May 22, 05:00 (3 d)	resolved
Wise	Delay with Euro payments	Minor	May 19, 10:59	10:58 (24 h)	resolved
Twilio	SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in Europe	Minor	May 19, 13:21	May 25, 16:07 (6 d)	resolved
Firebase	Firebase App Distribution testers in some countries are currently being blocked from downloading releases.	Minor	May 19, 13:30	May 22, 12:00 (3 d)	resolved
Snyk	Jira Integration Degraded	Minor	May 19, 14:19	10:51 (21 h)	resolved
Snyk	Scan and Recurring Test Degradation	Minor	May 19, 17:08	08:06 (15 h)	resolved
Sinch	Delivery Issue Brazil - Vivo	Minor	May 19, 17:20	02:26 (9.1 h)	resolved
Twilio	User Authentication Identity SNA Failure Increase for Smartfren in Indonesia	Minor	May 19, 17:32	07:47 (14 h)	resolved
Salesforce	Einstein Bots: Einstein Bots	Minor	May 19, 17:38	Jun 9, 18:37 (21 d)	resolved
Klaviyo	SMS Event Processing Delays	Minor	May 19, 20:36	00:30 (3.9 h)	resolved
Google Workspace	Summary NotebookLM customers are experiencing an issue where account tiers are being incorrectly downgraded. Affected Ultra & Pro tier users are seeing Free tier features. Description We are continuing to investigate an issue with NotebookLM where customers may experience a temporary downgrade in their account tier. Our engineering team has identified a potential root cause related to a recent software update and is currently working on a mitigation plan. We will provide an update by Tuesday, 2026-05-19 20:30 PDT with current details. Customer Symtomps Customers may notice lower resource limits (e.g., hitting limits for Studio artifacts, source count per notebook, etc) and the absence of premium features like advanced sharing and analytics. Workaround None at this time	Minor	May 19, 22:29	04:04 (5.6 h)	resolved
Twilio	SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States	Minor	May 19, 22:35	May 21, 22:31 (48 h)	resolved
Sprout Social	Delays Ingesting Facebook Mentions	Minor	May 19, 22:43	Jun 2, 13:54 (14 d)	resolved
Twilio	SMS Delivery Delays from Twilio Phone Numbers to Orange France	Minor	May 19, 23:14	05:20 (6.1 h)	resolved
Sinch	Delivery Issue France - Orange	Minor	May 19, 23:35	01:52 (2.3 h)	resolved
Salesforce	Feature Service Disruption: Field Service Mobile	Minor	May 19, 23:50	04:14 (4.4 h)	resolved
Stripe	SEPA Instant Partial Outage	No impact listed	May 19, 11:58	06:47 (19 h)	resolved
Linode (Akamai)	Emerging Service Issue - GPU Deployment	No impact listed	May 19, 19:48	00:27 (4.7 h)	postmortem

Maintenance 19

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV	Maintenance	00:00	02:00 (2.0 h)	resolved
Vanta	[Scheduled] Database Maintenance	Maintenance	01:00	09:00 (8.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three	Maintenance	04:01	06:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - SMS and MMS	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	05:00	11:00 (6.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned Maintenance affecting 10DLC messages	Maintenance	05:01	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \|\| PCR Number #PCRSDI-12212	Maintenance	06:00	10:00 (4.0 h)	resolved
Vonage	[Scheduled] USA and Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	06:01	12:00 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - registered SIP endpoint fix	Maintenance	13:00	14:00 (1.0 h)	resolved
Vonage	[Scheduled] Japan SMS - Planned Maintenance affecting Softbank	Maintenance	14:00	23:00 (9.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting T2 (Tele2) network	Maintenance	20:00	May 21, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Hong Kong Voice - Maintenance affecting Long Virtual Numbers	Maintenance	20:01	May 21, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Italy SMS Carrier Maintenance - Vodafone	Maintenance	21:00	May 21, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Italy SMS - Planned maintenance affecting Vodafone network	Maintenance	21:00	May 21, 00:00 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:30	23:00 (1.5 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three	Maintenance	21:31	May 21, 00:15 (2.7 h)	resolved
Twilio	[Scheduled] Nigeria SMS Carrier Maintenance - MTN	Maintenance	21:32	May 21, 02:01 (4.5 h)	resolved
Twilio	[Scheduled] Nigeria Voice Carrier Partner Maintenance - MTN	Maintenance	21:33	May 21, 02:00 (4.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Optimizely, Crusoe, Hootsuite, Vonage, Cursor, Chargebee, Buildkite, Semgrep, Squarespace, Drata, Dialpad, Teleport.

Cite this

65 vendor-reported incidents started on 2026-05-20 (UTC) across 42 vendors, 12 labelled major or critical by the vendor.

Title: Outages on May 20, 2026
Vendor: Rewindex daily outage roundup
Date: 2026-05-20 00:00 UTC
URL: https://rewindex.com/outages/2026-05-20

All days Outage events Markdown