Companies / Optimizely / incidents

Optimizely: Flags permission issue.

Impact: criticalStatus: resolvedStarted Resolved (1.8 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Optimizely reported a critical flags permission issue affecting Application UI and Optimizely REST API, including Feature Experimentation. It started at 2026-05-20 09:42 UTC and was resolved at 2026-05-20 11:30 UTC, lasting 1 h 48 min; a fix was implemented at 10:10 UTC, but no cause or specific customer impact was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Feature Experimentation - Optimizely REST APIOptimizely REST APIApplication UIFeature Experimentation - Application UI

Timeline of updates

  1. investigating

    We are currently investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON