Salesforce: Mule Soft Feature Disruption: Documentation
Affected components: Documentation1 instance
Timeline of updates
- update
We’ve resolved a feature disruption that impacted the docs.mulesoft.com and docs.mulesoft.com/jp site, starting on May 20, at 22:00 UTC. Customers may have observed errors while navigating the site. We've identified the cause of the issue, and implemented a code change to resolve it at 23:11 UTC.
Thank you for your patience as we worked through this incident. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future. We apologize for any inconvenience this issue may have caused you and your business.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
16634be97cab179a…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-20 22:00 UTC, resolved after 1.2 h, 1 update(s).
- Title
- Mule Soft Feature Disruption: Documentation
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004036
Salesforce profileRecent Salesforce incidentsAll outages on May 20, 2026Salesforce in May 2026MarkdownJSON