# Salesforce: Mule Soft Feature Disruption: Documentation

> Salesforce status incident “Mule Soft Feature Disruption: Documentation” on 2026-05-20: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004036
Last updated: 2026-05-20T23:21:56Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-20 22:00 UTC · Resolved: 2026-05-20 23:11 UTC · Duration: 1.2 h
- Updates: 1 · Affected components: Documentation, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004036](https://status.salesforce.com/incidents/20004036)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-05-20 23:21 UTC: We’ve resolved a feature disruption that impacted the docs.mulesoft.com and docs.mulesoft.com/jp site, starting on May 20, at 22:00 UTC. Customers may have observed errors while navigating the site. We've identified the cause of the issue, and implemented a code change to resolve it at 23:11 UTC. Thank you for your patience as we worked through this incident. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future. We apologize for any inconvenience this issue may have caused you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-20 22:00 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004036
- Citation: Salesforce, “Mule Soft Feature Disruption: Documentation” (2026-05-20 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004036 (CC BY 4.0).
- Markdown link: `[Salesforce: Mule Soft Feature Disruption: Documentation (2026-05-20)](https://rewindex.com/company/salesforce/incidents/20004036)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004036 · Markdown: https://rewindex.com/company/salesforce/incidents/20004036.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004036 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:06.472Z