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Xero: Global: Xero - some customers would be experiencing errors when logging in.

MinorStatus: resolvedStarted Resolved (27 min)2 updatesstspg.io (opens in new tab)

Affected components: Xero Platform and Settings

Timeline of updates

  1. monitoring

    We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.

  2. resolved

    Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.

    Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service.

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-05-20 00:22 UTC, resolved after 27 min, 2 update(s).

Title
Global: Xero - some customers would be experiencing errors when logging in.
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/ryrdc4jqdx15

Xero profileRecent Xero incidentsAll outages on May 20, 2026Xero in May 2026MarkdownJSON