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JFrog: JFrog Cloud Platform outage affecting subset of customers in AWS US West region

Affected components: ArtifactoryUS - West2 (Oregon) - AWS - ArtifactorySecurity - CatalogUS - West2 (Oregon) - AWS - Security - CatalogSecurity - JASUS - West2 (Oregon) - AWS - Security - JASDistributionUS - West2 (Oregon) - AWS - DistributionUS - West2 (Oregon) - AWS - WebhookWebhookUS - West2 (Oregon) - AWS - Web UIWeb UISecurity - RuntimeUS - West2 (Oregon) - AWS - Security - RuntimePipelinesUS - West2 (Oregon) - AWS - PipelinesSecurity - CurationUS - West2 (Oregon) - AWS - Security - CurationSecurity - XrayUS - West2 (Oregon) - AWS - Security - Xray

Timeline of updates

1. identified2026-05-20 10:35 UTC

   JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West region The services are being recovered

2. monitoring2026-05-20 11:01 UTC

   The network issue has been resolved & all the customers' services have been recovered. JFrog Engineers are continuing to monitor the service stability.

3. resolved2026-05-21 06:01 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON