# JFrog: JFrog Cloud Platform outage affecting subset of customers in AWS US West region

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-20 10:35 UTC · Resolved: 2026-05-21 06:01 UTC · Duration: 19 h
- Updates: 3 · Affected components: Artifactory, US - West2 (Oregon) - AWS - Artifactory, Security - Catalog, US - West2 (Oregon) - AWS - Security - Catalog, Security - JAS, US - West2 (Oregon) - AWS - Security - JAS, Distribution, US - West2 (Oregon) - AWS - Distribution, US - West2 (Oregon) - AWS - Webhook, Webhook, US - West2 (Oregon) - AWS - Web UI, Web UI, Security - Runtime, US - West2 (Oregon) - AWS - Security - Runtime, Pipelines, US - West2 (Oregon) - AWS - Pipelines, Security - Curation, US - West2 (Oregon) - AWS - Security - Curation, Security - Xray, US - West2 (Oregon) - AWS - Security - Xray
- [Vendor status page: https://stspg.io/xqx9sgfjkdkc](https://stspg.io/xqx9sgfjkdkc)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Timeline of updates

- **identified** 2026-05-20 10:35 UTC: JFrog Engineering Team is investigating a network issue which impacted a subset of customers in  AWS US West region The services are being recovered
- **monitoring** 2026-05-20 11:01 UTC: The network issue has been resolved & all the customers' services have been recovered.  JFrog Engineers are continuing to monitor the service stability.
- **resolved** 2026-05-21 06:01 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/jfrog/incidents/kxx5c6ym39r5 · Markdown: https://rewindex.com/company/jfrog/incidents/kxx5c6ym39r5.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/kxx5c6ym39r5 · Generated 2026-10-18T11:40:06.008Z