Squarespace: Connectivity Issues

Impact: majorStatus: resolvedStarted 2026-05-20 17:45 UTCResolved 2026-05-20 18:15 UTC (29 min)3 updatesSource: stspg.io

Summary

Squarespace reported a major connectivity incident affecting Site Editing and Site Loading, with connectivity issues and 503 errors on sites. It started at 2026-05-20 17:45 UTC and was resolved at 2026-05-20 18:15 UTC, lasting 29 min. A fix was implemented by 2026-05-20 18:07 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Site LoadingSite Editing

Timeline of updates

investigating2026-05-20 17:45 UTC
We are currently investigating connectivity issues and 503 errors for Squarespace sites.
monitoring2026-05-20 18:07 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-05-20 18:15 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Connectivity Issues 2026-05-20 17:45 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON